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Extended Stay America - Phoenix - Airport
- Hotels
- Phoenix, AZ
About this business
Location details
3421 E. Elwood St., Phoenix, AZ, 85040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
I am sorry that your stay with us was just satisfactory. What could we have done better to enhance your experience?
The hotel was great however the check in process was a little difficult because the hotel didn’t have my reservation.
Business response:
Rachel, thank you for your feedback. It is a pleasure knowing your visit with us was an enjoyable one. However, we regret the time taken at check-in. We appreciate your comments and hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Beautiful Hotel with Awesome Customer Sevice. Thank you for making out 1 night stay with the hotel great. God Bless!
Business response:
We are delighted you chose Extended Stay America for your overnight stay. It is great to know you had a wonderful time with us and that you were impressed with our well-kept property as well as the great service delivered by our courteous associates. Thank you for your kind comments, and we look forward to seeing you again soon for another memorable experience. Sincerely, Hotel Management
Good people working in the front. Clean room. Quiet nights. Affordable.
Business response:
Thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America. It is wonderful to read you not only liked our friendly staff and refreshing suites, but you found us to be a great value. It was a pleasure having you stay with us, and we hope you will choose us again soon. Sincerely, Hotel Management
Business response:
I am so glad that we met most of your expectations. Thanks so much for choosing the Extended Stay America Phoenix Airport.
Business response:
I am sorry that your stay with us was just satisfactory. What could we have done better to make your stay with us much better?
Business response:
I am sorry that your stay with us was not very satisfactory. What were the issues?
nothing special about this place, it looks too old and smelly. No basic toilet items such as lotions.
Business response:
Ben, thank you for taking the time to give important specifics in your evaluation of our hotel. We are sorry our hotel did not meet your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future updates. We will also share your comments regarding the odor with our housekeeping team for review and action. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Airport
How is Extended Stay America - Phoenix - Airport rated?
Extended Stay America - Phoenix - Airport has a 3.3 star rating with 2,966 reviews.
When is Extended Stay America - Phoenix - Airport open?
Extended Stay America - Phoenix - Airport is open now. It will close tomorrow at 12:00 a.m.