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Extended Stay America - Phoenix - Airport
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3421 E. Elwood St., Phoenix, AZ, 85040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff is very friendly and helpful. Property needs ice machines.
Business response:
Leilani, thank you for choosing to stay at Extended Stay America. We are delighted to know you were impressed with the great service delivered by our associates and that you had a pleasant visit. Please know, we have a full-size refrigerator which includes ice trays for your convenience. Therefore we do not have ice machines. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Business response:
Monique, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Smelled like smoke. Old needs refurbishing. Outdated,
Business response:
We apologize for the smell you experienced on your stay. We work hard to provide a clean and comfortable environment and we are sorry the smell compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. Thank you again for your feedback. Sincerely, Hotel Management
Average Place Our only suggestions are new pillows and to provide a hair dryer in the rooms. There were also no waters to purchase at a mini fridge because there was no mini fridge and the. Lobby vending machine with bottled water was broken. I would also suggest real half and half at the lobby coffee machines and something better than styrofoam coffee cups. For the price, this is what we expected.
Business response:
Thank you for choosing us and for taking the time to evaluate your stay. We are glad we made a good first impression, but we want to apologize for not meeting all of your expectations while you were here. We appreciate the feedback and hope you will stay with us again soon. Sincerely, Hotel Management
Business response:
Derek, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Convenient to the airport and my office. I enjoyed that they had ice trays in the freezer, but I had wished there was an ice machine.
Business response:
Thank you for choosing Extended Stay America. It’s a pleasure to know you enjoyed your stay with us and liked our proximity to the airport. We value your feedback and look forward to your next stay. Sincerely, Hotel Management
The was very accommodating and the location was very convenient to the airport
Business response:
Thank you for the glowing review of Extended Stay America. We are glad to know you liked our proximity to the airport and enjoyed your stay with us. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
I liked the amenities there. Having access to a fridge and stove was good. The staff was friendly. The room was spacious. The bed was comfortable. The one thing i didnt like was my room had a bad odor and I couldn't tell if it was coming from the carpet or not.
Business response:
John, thank you for being our guest at Extended Stay America. It’s a pleasure to know you were impressed with our courteous associates and liked your spacious suite. Also, we have asked our housekeeping team to be more diligent going forward. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Airport
How is Extended Stay America - Phoenix - Airport rated?
Extended Stay America - Phoenix - Airport has a 4.3 star rating with 1,732 reviews.
When is Extended Stay America - Phoenix - Airport open?
Extended Stay America - Phoenix - Airport is open now. It will close tomorrow at 12:00 a.m.