Extended Stay America - Phoenix - Airport

Business response:

Angel, I am glad to see that we met most of your expectations. Thanks so much for choosing Extended Stay America Phoenix Airport. We hope you will come back and see us again when you are in the area. 

Business response:

Your conviction to return is the greatest compliment. Thanks so much for staying with us at the Extended Stay America Phoenix Airport. Recommend us to your friends. 

Business response:

Noemy, thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location close nearby downtown was perfect for your needs. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management 

Business response:

I am sorry that your stay with us was so unsatisfactory. What could we have done better to make your stay more enjoyable? 

Business response:

Thanks for taking the time to review our hotel and for the pleasant rating. We are sorry for the discomfort you had with the mattress and regret that your non-smoking room had a smoke odor. We wish we had known about this problem as we would have done our best to ensure you were comfortable. We appreciate your feedback and hope to welcome you back in the future. Sincerely, Hotel Management 

Business response:

I am sorry that your stay with us was not very satisfactory. Can you give me some feedback so we can make the necessary improvements? 

Business response:

I am sorry that your stay with us wasn't very satisfying. Can you give us some feedback so we can do a better job for future guests? 

Business response:

I am so glad that we met most of your expectations. Thanks for staying with us at Extended Stay America Phoenix Airport. 

Business response:

Maryellen, I am glad that we met most of your expectations. Thanks so much for staying with us at Extended Stay America Phoenix Airport.