Extended Stay America - Phoenix - Airport - Tempe

Business response:

Dear ALEXIS, We extend our gratitude for taking the time to provide us with your review. It is with great delight that we acknowledge your positive experience with our services. We eagerly anticipate the opportunity to welcome you back to Extended Stay America in the near future.Sincerely,Hotel Management 

Business response:

Dear Erika, Thank you for taking the time to provide feedback about your recent stay. We understand the importance of a fresh and clean hotel experience and sincerely apologize for not meeting your expectations. We have promptly brought this to the attention of our housekeeping team for a thorough review and necessary action. Your input is greatly appreciated, and we look forward to welcoming you back and providing you with the exceptional experience you deserve.Sincerely,Hotel Management 

Business response:

Dear Dennis, Thank you for sharing your feedback with us. We're thrilled to hear that you enjoyed both our exceptional service and our location. However, we apologize for the noise you encountered. On your next visit, we will be happy to provide you with a different room should one be available. We have various room options and are always happy to accommodate special requests when possible. Thank you for choosing us, and we look forward to making your next stay perfect.Sincerely,Hotel Management 

Business response:

Dear Tanisha, Thank you for your positive review. We are delighted to hear that you had a wonderful experience at Extended Stay America and that you enjoyed the peaceful environment. We look forward to the opportunity to provide you with another exceptional stay in the future.Sincerely,Hotel Management