Extended Stay America - Phoenix - Airport - Tempe

Anonymous 

on Expedia

10 years ago

Not worth the price I paid during the super bowl. There a few things I found awful about my stay; 1. Room looked run down 2. No safe in the room 3. Breakfast was a joke I don't think increasing your prices during big events is right for your customers. If I need that I was going to stay in a dump I would have paid extra money for a better experience. I won't be staying at an extended America again. 

Rick 

on Expedia

10 years ago

Disappointed I requested with expedia that the rooms be on the first floor didn't get that. Rooms you could hear everything thru the walls. The only positive was it was close to the event we were going thru. 

Anonymous 

on Expedia

10 years ago

room had a stench, pillows were flat so we asked for extras and front desk told us they didn't have any unless we wanted dirty ones! continental breakfast consisted of coffee and muffins, no cereal, no juice, no milk, no toast, ect 

Anonymous 

on Expedia

10 years ago

The worst hotel I ever stayed in! Staff was horrible! No compassion at all to resolve the issue No towels, wash cloths , iron or iron boards or standard pillows available ! Breakfast had little to no selection. This hotel was a total disaster ! True one star 

Anonymous 

on Expedia

10 years ago

Needs a remodel The hotel room had a great layout but is in desperate need of a remodel. The chair had a hole in it and the kitchenette was very 1970's. The bathroom had only soap bars - no shampoo, conditioner or lotion. The toilet backed up the first night and when I asked the hotel to plunge it, they gave me a look. They did plunge it but did not clean it. 

Anonymous 

on Expedia

10 years ago

Never again We were given a room right next to the side door and the laundry room. It was so loud we couldn't sleep 

Anonymous 

on Expedia

10 years ago

good staff, bad building Awful. Walls like paper. Our neighbor had the TV on all night and we heard it all, plus his running commentary. We cancelled our reservations for another night. Good, helpful staff, though. 

Anonymous 

on Expedia

10 years ago

DUMP! The place was a dump. 

Michael 

on Expedia

10 years ago

Sorely unimpressed and disappointed!! I was expecting the accomodations to be a lot cleaner than it was. The walls we're very grimy and overall cleanliness was subpar for the extended stay chain. I arrived and the first room wasn't even ready so I returned to front desk and was given another room which was very filthy (the walls were grimy) so I returned again to front desk and was given another room. Was told room was newly remodeled but was not impressed because the only thing that was remotely new was carpet! In the futur... read more