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Extended Stay America - Phoenix - Airport - Tempe
- Hotels
- Tempe, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2165 W. 15th St., Tempe, AZ, 85281, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nosy Hotel The hotel was very nosy heard people talking, doors slamming, people walking above us. Did not sleep at all. Very disappointing.
I booked a room with two queens and got one with a king and putout
Business response:
Dear allen, Please accept our sincere apologies for not meeting your expectations regarding the room you booked. We do try to honor these requests; however, there are times when guests extend their stay, making these rooms unavailable. We understand your frustration, and we regret disappointing you. We hope to better your experience whenever your travels bring you back to the area.Sincerely,Hotel Management
We had no ice in our room. They had no ice machines on property. The was not even a quarter roll of toilet paper on the holder and only one extra roll. We had shower towels only no hand wash towels. No amenities in kitchen like paper products. We didn’t know to buy them
Business response:
Dear Bridget, Thank you for being our guest. We are happy you had a satisfactory stay. However, we are sorry for the inconvenience caused to you in your room. Being an extended stay hotel, all our rooms have fully equipped kitchens with full-size refrigerators, including ice trays for your convenience. Therefore, we do not have ice machines on our property, and we hope you will accept our apologies for any inconvenience this has caused you. Also, we have instructed our front desk to keep the stock of supplies ready for guest... read more
All good all cool... All was good we will return to stay when we travel pe need rest all good.
Business response:
Dear Leonard, thank you for the kind review. It is always a pleasure to hear from our guests. Our staff works hard to deliver outstanding service along with clean, comfortable accommodations, and we value your compliments. We appreciate you saying we will now be your hotel of choice whenever you are in the area. Thank you for choosing [hotel name]; we look forward to seeing you soon. Sincerely, Hotel Management
Drained pool The pool was drained and the breakfast was less than minimal.. however I loved the kitchen supplies and it was a large size
Business response:
Dear Heather, we appreciate you being our guest and providing your feedback. We are sorry that you have not enjoyed the pool facility due to maintenance issues. We know how important it is to start your day off right with a good breakfast, but our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. We are very happy to read that you liked our kitchen amenities. Thank y... read more
Our stay was fine. When we booked the trip, the website said breakfast was included but we found out that they only had coffee and muffins. The rooms were fine but outdated and not up to code.
Business response:
Dear Anonymous, thank you for your review, and it's nice to know you enjoyed your overall stay with us. However, we are sorry the breakfast offerings were not to your liking. We will note your feedback as we plan any changes to our breakfast offerings. We're pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels. Sincerely, Hotel Management
Excellent
Business response:
Dear Josanlo, thank you for your review of Extended Stay America. We are pleased to read how happy you were with your stay. We strive to provide an exceptional experience to every guest daily. We hope to welcome you back soon for another enjoyable visit. Sincerely, Hotel Management
Excelente location
Business response:
Dear Juan, thank you for the wonderful review. We are pleased everything went great for you during your visit and that our excellent location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Airport - Tempe
How is Extended Stay America - Phoenix - Airport - Tempe rated?
Extended Stay America - Phoenix - Airport - Tempe has a 4.3 star rating with 1,316 reviews.
When is Extended Stay America - Phoenix - Airport - Tempe open?
Extended Stay America - Phoenix - Airport - Tempe is open now. It will close tomorrow at 12:00 a.m.