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Extended Stay America - Phoenix - Airport - Tempe
- Hotels
- Tempe, AZ
About this business
Location details
2165 W. 15th St., Tempe, AZ, 85281, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My tub was dripping all night and towels were very limited. Other than those 2 things, my room was very comfortable.
Staffs are very friendly, kitchen and breakfast are very convenient for me!!
Business response:
Dear Yukie, We are happy you chose Extended Stay America for your recent visit to the city. We enjoyed your description of our hotel and the excellent service you received from our staff. Thank you also for appreciating our complimentary breakfast and kitchen in the room. It was our pleasure having you as our guest, and we hope you will choose to stay with us again the next time your travel brings you to our area.Sincerely,Hotel Management
Facility had an unpleasant smell. The room smelled like old cigarettes. No dish set available.
Business response:
Dear John, We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We are a non-smoking hotel, but on rare occasions, we have violators of this rule. We appreciate you bringing this to our attention so we can address it immediately. Please know we welcome you to reach out to our front desk anytime for items you need to make your stay more comfortable; we are always here to help. We hope to ac... read more
The hotel is gross
Business response:
Dear Monica, Thank you for your review. We are sorry for your experience and hope to have an opportunity in the future to provide you with the hospitality for which we are known.Sincerely,Hotel Management
Nosy Hotel The hotel was very nosy heard people talking, doors slamming, people walking above us. Did not sleep at all. Very disappointing.
Frequently asked questions about Extended Stay America - Phoenix - Airport - Tempe
How is Extended Stay America - Phoenix - Airport - Tempe rated?
Extended Stay America - Phoenix - Airport - Tempe has a 3.2 star rating with 2,242 reviews.
When is Extended Stay America - Phoenix - Airport - Tempe open?
Extended Stay America - Phoenix - Airport - Tempe is open now. It will close tomorrow at 12:00 a.m.