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Extended Stay America - Phoenix - Biltmore
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5235 N. 16th St., Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Super handy to my appointments . Easy wheelchair access . More ramps would be good.
Business response:
Thank you for being our guest at Extended Stay America. We're delighted to know our location worked well for your travel needs and that you had a pleasant time while you were here. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
The blood stain in the carpet next to the bed ruined the experience for me. Take that away, and it was a nice stay.
Business response:
Thank you for evaluating your stay. We're glad overall you had a pleasant time while you were here, but we're sorry for the cleanliness issue you encountered in your room. Please know, we are working with our housekeeping team to make sure all procedures are being followed, so this does not happen again. We hope you will return so we can make it up to you. Sincerely, Hotel Management
The staff here is amazing. Best stay ever. All guests concerns are taken care of in with superior quality customer service.
Business response:
Thank you for staying at Extended Stay America and for writing about your wonderful experience. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. It was a pleasure hosting you, and we hope to do so again the next time you are in Phoenix. Sincerely, Hotel Management
Hotels.com rip off Was cheaper to check in at desk than on app.
My stay was good. I would've liked if the receptionist smiles and made me feel welcomed.
Business response:
Geraldine, thank you for being our guest at Extended Stay America. We're glad to know overall you had a pleasant time with us, but we regret you were unhappy with the service provided by our front desk associates. We have shared your feedback with our team to be more diligent with their efforts moving forward. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Loved the pool and the location. The staff were extremely nice and respectful
Business response:
Thank you for the wonderful review of Extended Stay America. We're thrilled to know you love our excellent location and that the service provided by our associates met all your expectations. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Biltmore
How is Extended Stay America - Phoenix - Biltmore rated?
Extended Stay America - Phoenix - Biltmore has a 4.2 star rating with 1,529 reviews.
When is Extended Stay America - Phoenix - Biltmore open?
Extended Stay America - Phoenix - Biltmore is open now. It will close tomorrow at 12:00 a.m.