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Extended Stay America - Phoenix - Biltmore
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5235 N. 16th St., Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I like the room very clean and comfortable
Business response:
Arlene, thank you for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. We are also glad you liked your spotless, comfortable room. Thank you also for being our guest, and we hope to welcome you back soon. Sincerely, Hotel Management
I didn't like that none of the kitchen items were in the room already. I had to ask for exactly what I needed. I didnt know what I would need, so I chose to eat out instead. The point of getting the kitchen was to save money by not eating out.
Business response:
Thank you for your review. We apologize for your disappointment with our hotel policy. Please know, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. Thank you also for being our guest, and we hope you will stay with us the next time you are in our area. Sincerely, Hotel Management
I have no complaints with the location or my stay.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management
Quiet and comfortable. Excellent staff and amenities
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad to know you had a comfortable visit and that you were impressed with our service and amenities. We appreciate your business and look forward to your future stay. Sincerely, Hotel Management
The room & facilities were clean, comfortable, & helped us relax during our stay. To be more perfect, hotels could install handheld shower heads and use regular strem faucets instead of the spray type, which splatters too much & causes a mess.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you enjoyed our well-kept property as well as our hotel amenities. We value your feedback and hope to see you again in the future. Sincerely, Hotel Management
Jim is FANTASTIC. i travel often for business and Jim is one of the friendliest and knowledgeable managers Ive stayed at this property a fee time and he remembers me. Every time. Thanks Jim
Business response:
It is always a pleasure to hear from our loyal guests and to know we are continually exceeding expectations. Hospitality is what we do best, and we thank you for acknowledging our efforts. We will certainly relay your comments to Jim. Thank you for staying with us and we look forward to welcoming you back soon. Sincerely, Hotel Management
Helpful staff, wuiet, easy access to shopping & dining, plenty of off-street parking
Business response:
It was a pleasure hosting you at Extended Stay America. We are delighted to read you had a fantastic stay and appreciate you highlighting our ideal location, as well as the great service delivered by our courteous associates. Thank you for choosing us, and we cannot wait for your return visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Biltmore
How is Extended Stay America - Phoenix - Biltmore rated?
Extended Stay America - Phoenix - Biltmore has a 4.2 star rating with 1,620 reviews.
When is Extended Stay America - Phoenix - Biltmore open?
Extended Stay America - Phoenix - Biltmore is open now. It will close tomorrow at 12:00 a.m.