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Extended Stay America - Phoenix - Biltmore

4.2
  • Hotels
  • Phoenix, AZ

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

5235 N. 16th St., Phoenix, AZ, 85016, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,529 reviews
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Ronald 
5 years ago

Good Great location 

Business response:

Ronald, thank you for choosing to stay with us at Extended Stay America. We are delighted to hear you had an enjoyable, comfortable stay and our convenient location was perfect for your needs. We look forward to welcoming you back! Sincerely, Hotel Management 

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Anonymous 
5 years ago
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Anonymous 
5 years ago
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Desiree 
5 years ago
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Anonymous 
5 years ago

Good location, clean room, friendly staff. Good value for the price. Carpet needs replacing in our room. 

Business response:

We are so pleased that you stayed with us at Extended Stay America. We were thrilled to read you found us to be a good value and that your room, our hospitality, and the ideal location were just right for you. Thank you again for your comments, and we look forward to welcoming you back on your next trip. Sincerely, Hotel Management 

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Anonymous 
5 years ago
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Anonymous 
5 years ago

Surprisingly quiet and low-key. No check-in issues or hidden/extra fees. Loud air conditioner (when compress kicked in, it was louder than the TV), elevator was a little sketchy, no one available at 4am for early checkout, and I didn’t like that the coffee maker wasn’t standard in the room —every time I went down to the desk to ask for one, no one was there or staff was busy. I understand that lots and pans should be checked out — they’re too easy to steal. But the coffee maker...? All minor issues — I still very much enjoye... read more

Business response:

Thank you for your review. We are glad you enjoyed your stay overall and liked our peaceful environment. However, we are sorry for not meeting some of your expectations. We will share your review with the appropriate teams so that they can take the necessary steps to make our future guests experience a better one. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

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Anonymous 
5 years ago
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Anonymous 
5 years ago

Frequently asked questions about Extended Stay America - Phoenix - Biltmore

How is Extended Stay America - Phoenix - Biltmore rated?

Extended Stay America - Phoenix - Biltmore has a 4.2 star rating with 1,529 reviews. 

When is Extended Stay America - Phoenix - Biltmore open?

Extended Stay America - Phoenix - Biltmore is open now. It will close tomorrow at 12:00 a.m.