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Extended Stay America - Phoenix - Biltmore
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5235 N. 16th St., Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff helpfulness, location, room layout were all great. The outdoor Lanai a ND barbecue greT
Business response:
Donna, thank you for your review. We appreciate your comments about our convenient location, friendly staff, and well-kept suites. Also, it is nice to read you liked our Lanai and barbecue. We hope to see you again soon. Sincerely, Hotel Management
The front counter staff were very kind, understanding. The room was spotless and the grounds were lovely. It was nice and peaceful. I will definitely stay there every time I go to Phoenix.
Business response:
Nancy, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you loved your refreshing accommodations and our Front Desk associates. Thank you also for your feedback, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great location Great location, near Arizona Biltmore Fashion Park. Well-kept economy hotel with pleasant pool area.
Business response:
Thank you for sharing your comments with fellow travelers regarding your stay at Extended Stay America. We are glad to read about your experience and how much you liked our fantastic location as well as the reasonable rates we offer. We look forward to your next stay. Sincerely, Hotel Management
Other than a slight sour smell each time we entered our room that eventually went away, it was very pleasant and comfortable. Staff very nice and helpful.
Business response:
Javier, thank you for being our guest at Extended Stay America. We are glad that except for an issue, you had a great time here. We appreciate your recognition of our courteous associates and hope you will make us your home again whenever your travels bring you back to this area. Sincerely, Hotel Management
Good people
Business response:
Chris, thank you for being our guest at Extended Stay America. We are grateful for your generous comments, and we are pleased that we could provide you with a seamless and meaningful stay. We will enjoy sharing your compliments with our team, and we look forward to welcoming you back soon for another amazing experience. Sincerely, Hotel Management
Staff was very helpful and room was clean though a bit dated and lacking amenities
Business response:
Thank you for the kind feedback about your stay at Extended Stay America. It is good to know that you enjoyed your time with us and that you were impressed with our accommodations as well as our courteous associates. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Ok room, needs some attention The room was ok. The fridge was not turned on when we got there which was unfortunate because we had to walt for it to cool down to put our food in it. Once we're turned it on it made such awful noises we couldn't sleep.
Business response:
Becca, thank you for sharing your review online. We apologize as you were not able to enjoy a restful stay due to the disturbance caused by the noise made from the refrigerator. Your feedback has been shared with the maintenance team for review and action. Please give us another opportunity to provide you with a better experience on your next stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Biltmore
How is Extended Stay America - Phoenix - Biltmore rated?
Extended Stay America - Phoenix - Biltmore has a 4.2 star rating with 1,620 reviews.
When is Extended Stay America - Phoenix - Biltmore open?
Extended Stay America - Phoenix - Biltmore is open now. It will close tomorrow at 12:00 a.m.