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Extended Stay America - Phoenix - Biltmore
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5235 N. 16th St., Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was nice and friendly. The rooms where clean the beds were a little stiff do my liking. The hallway had a weird smell but the room smell fine.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Your comments regarding the hallway will be shared with our housekeeping team so that they will be more diligent in their work. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Need to be cleaner and staff should be at the front desk at all times .
Business response:
Thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We value your suggestion and hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Great bang for the buck This hotel is a great bang for the buck. It even has a gym and continental breakfast.
Business response:
Michael, thank you for choosing to stay at Extended Stay America. We are pleased to know our thoughtful amenities, such as breakfast and gym, made for an excellent value. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
I did not like it but there were no dishes, no coffee maker nothing in the room even though they have a kitchen and the room. That was one of the reasons I stayed there. I had to ask for a coffee pot and a coffee cup and of course coffee. However the hotel is extremely clean and in a great location.
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you liked the refreshing accommodations and that our location was perfect for your needs. Kindly note, as per our brand standard requirements, we keep the kitchenware at the front desk rather than leaving them in the rooms. We will be sure our front desk communicates this more clearly going forward. We hope to have another chance to welcome you back in the near future. Sincerely, Hotel Management
good location clean rooms and good staff. the pool was a little big cold
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are delighted you enjoyed your stay at our hotel. We are also glad you loved our excellent location and your spotless room, along with the exceptional service of our team. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Biltmore
How is Extended Stay America - Phoenix - Biltmore rated?
Extended Stay America - Phoenix - Biltmore has a 4.2 star rating with 1,529 reviews.
When is Extended Stay America - Phoenix - Biltmore open?
Extended Stay America - Phoenix - Biltmore is open now. It will close tomorrow at 12:00 a.m.