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Extended Stay America - Phoenix - Biltmore
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5235 N. 16th St., Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Better than expected Check in was fast and friendly. Managment went above and beyond to make sure me and my family had what we needed in our room to make our stay more enjoyable. Will definitely book here again
Business response:
Javier, thank you so much for the valuable comments about our hospitality. It was such a pleasure to know you had a great visit, and the highlight of your experience was the exemplary service provided by our team. Our associates thank you for praising their efforts. Your review is appreciated, and we look forward to seeing you at Extended Stay America. Sincerely, Hotel Management
They advertise breakfast, but it’s bad coffee, granola bars and instant oatmeal. Hot tub was nice.
Business response:
Thank you for being our guest. We are sorry the selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will share your feedback with the appropriate team regarding food and beverage selections at our hotel. We understand the frustration you experienced and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
Excellent This a perfect place that makes you feel if you are at home very clean love it
Business response:
Elena, thank you for making Extended Stay America. We are glad you had a comfortable stay, liked our refreshing property and that you felt at home. It was our pleasure hosting you during your time in city. We look forward to your next visit. Sincerely, Hotel Management
Great location and staff. Nice restuarants in neighborhood. Pool is nice.
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location close to area restaurants was perfect for your needs. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
A nice budget option for a great area of Phoenix. The place was very clean and the staff were all friendly and helpful. I will stay again.
Business response:
David, thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know you found us to be good value and that you enjoyed the cleanliness of our property as well as the great service delivered by our associates. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Location, staff and cleanliness all were good. However, satellite tv kept losing service. Toilet was also wobbly other than those two, really nice place to stay
Nice
Business response:
Mark, thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
A comfortable stay Liked the location to our seminar and your front desk people are great! The room was clean and comfortable. Will stay again when we are in town.
Business response:
Terry, thank you for the kind feedback about your stay at Extended Stay America. It is good to know that you enjoyed your time with us and that you were impressed with our ideal location, accommodations as well as the courteous associates. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Biltmore
How is Extended Stay America - Phoenix - Biltmore rated?
Extended Stay America - Phoenix - Biltmore has a 4.2 star rating with 1,620 reviews.
When is Extended Stay America - Phoenix - Biltmore open?
Extended Stay America - Phoenix - Biltmore is open now. It will close tomorrow at 12:00 a.m.