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Extended Stay America - Phoenix - Chandler
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
14245 S. 50th St., Phoenix, AZ, 85044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The continental breakfast consisted of small packaged muffins granola bars and coffee. Bathtub tap dripped constantly We had 2 teenagers outside our window at the back playing loud music on their phones and hacking. This went on for 10 minutes before I had to open a window and tell them to move on.
Business response:
Hello Brian, We apologize for not living up to your expectations. We will walk the property more often, especially at night to ensure this does not happen in the future. We do not advertise a continental breakfast, we have a grab and go. I’ve advised Expedia to make the change but the won’t do it. I do apologize for the misinformation.
The kitchen was nice, room smelled like smoke slightly
Business response:
I sincerely apologize for the smoke smell in the room. Please call me, the GM and I will make things right for you. Respectfully, GM
The staff was very curtious. The elevator needs to be mopped more than once a day and they need a ice machine.
Business response:
Hello Daniel, Thank you for giving us 10 out of 10. We will definitely keep up on the elevator and great news... our ice make should be installed within the next 3-4 weeks. We hope to see you again in the near future so you can see the strived we’re making. With much respect, General Manager.
i like the friendly environment cleanness and i really didn't dislike anything
Business response:
Hello Carl, Thank you for the awesome review. We will continue to do right by our guests and hope to see you again. Respectfully, General Manager.
Business response:
Thank you Ashley, we appreciate that fact that we've earned 10 out of 10. We will continue to make improvements to the hotel to ensure that you have another great stay should you return. Respectfully, General Manager.
Not kept clean and some door keys slots needs repairs.
Business response:
Thank you for your review. We apologize for the cleanliness issues you faced while you were here. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. We are also sorry for the problem you faced with the door lock. Our maintenance team regularly checks areas that may need repairs, and your feedback will be shared with them to make the necessary improvements. Please consider giving us another opportunity to provide you with the exceptional experience you ... read more
Friendly staff but wouldn't stay there again Floor was sticky and it had a particular smell, it felt more like apartment complex than a hotel. Will pay extra to stay somewhere else next time.
Business response:
Hello Anonymous, I wish I had more information so that we could speak. I'd like to make things right for you. Please call the hotel and ask for the General Manager so we can discuss the situation. I would love to have you stay with us again, this time on my dime so we can show that we are better than what you experienced. Thank you, GM
Business response:
Hello Anonymous, thank you for completing your survey. We appreciate your score. I'd like to speak with you to see what we can do to earn a 5 out of 5 on your next stay. Hope to speak with you soon. General Manager.
It was a great price but other than that, nothing special.
Business response:
Thank you for being our guest. We are glad to read you had an overall pleasant visit and found us to be a good value. We hope you give us a chance to redeem ourselves on your next visit to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Chandler
How is Extended Stay America - Phoenix - Chandler rated?
Extended Stay America - Phoenix - Chandler has a 4.2 star rating with 1,027 reviews.
When is Extended Stay America - Phoenix - Chandler open?
Extended Stay America - Phoenix - Chandler is open now. It will close tomorrow at 12:00 a.m.