Extended Stay America - Phoenix - Chandler

Maria 

on Expedia

5 years ago

Friendly staff, spacious rooms and quite. Next to the freeway. 

Anonymous 

on Expedia

5 years ago

The room was clean however, the sheets were dirty, the remote didn’t work properly, the shower curtain was sour smelling, shower leaked. Overall the service was good I think there needs to be more care out into the upkeep of the rooms, especially since animals are welcomed. 

Shelina 

on Expedia

5 years ago

Was so-so Was very outdated. Internet was awful. 

Abdullah 

on Expedia

5 years ago

I had reservation and when I want to the hotel and talk to the front desk they charge me and they charge me deposit then they told me let’s just check the room, after a minute he came down he asked me can I wait another hour because The room wasn’t ready He should have check the room before he charge me I think that is unprofessional just to tie me down. I waited outside in the sun for whole hour before the The room was ready. They didn't even offer Another room to wait in Intel my room gets ready. Even I said I had a long f... read more

Anonymous 

on Expedia

5 years ago

Stolen room key I only used the room for a few hours to do some work. Upon my exit, I dropped my keys in the key card basket. Someone must’ve seen me drop because a few days later I was charged almost $500 in additional room fees. When I called to inquire, they stated that my room had cigarettes and the TV was stolen. When asked how I could talk to someone, they gave me a useless phone number and said there was nothing else that I could do. Needless to say, their premises are not secure if you can drop your key card and be c... read more