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Extended Stay America - Phoenix - Chandler
- Hotels
- Phoenix, AZ
About this business
Location details
14245 S. 50th St., Phoenix, AZ, 85044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your feedback! Please stay again!
Business response:
Thank you for your feedback!
I would have appreciated some microwave mugs. It seemed strange to have a kitchenette and NOTHING for kitchen equipment. The front desk staff was nice enough to give me a ceramic mug when asked. Seemed kind expensive for what I got.
Business response:
Thank you, Barbara, for making Extended Stay America a part of your travel plans. We are pleased your overall experience with us was enjoyable and that you were impressed with our front desk service. Please know the kitchenware of your suite is always available at the front desk to ensure its cleanliness, and they are available upon request. We are sorry if we failed to communicate this to you at the time of check-in. We hope you will choose us again the next time you are in this area. Sincerely, Hotel Management
Average The staff was very friendly at the front desk. The room was just so-so. Looks like they renovated an older place a while back. The shower/tub was caulked, but it was peeling away by the wall. They slipped it on around the fixtures. The towels are small, and the wash cloth was so thin you can see your hand through it. Only one bar of soap for the bathtub and sink. In the room, there’s two light fixtures that holds two bulbs each. They only had one lightbulb in each one. Only one nightstand for a king size bed. Looks l... read more
Business response:
Donald, thank you for taking the time to evaluate your visit. We appreciate your good-and-bad feedback regarding your stay. It is good to know you liked our courteous associates and had an overall pleasant time. That said, please accept our apologies for the housekeeping and maintenance issues that impacted your experience at our hotel. Thank you for pointing these problems, and we have immediately shared them with the respective staff for quick action. Regarding any further queries related to the security deposit feel free ... read more
It was ok
Business response:
Thank you for your feedback!
Friendly
Business response:
Michael, Thank you for your 5-star review. We are thrilled we met your expectations for a fantastic stay at Extended Stay America. We hope to have the pleasure of doing so again on your next visit to this area. Sincerely, Hotel Management
Business response:
Thank you for your feedback!
Frequently asked questions about Extended Stay America - Phoenix - Chandler
How is Extended Stay America - Phoenix - Chandler rated?
Extended Stay America - Phoenix - Chandler has a 3.3 star rating with 1,960 reviews.
When is Extended Stay America - Phoenix - Chandler open?
Extended Stay America - Phoenix - Chandler is open now. It will close tomorrow at 12:00 a.m.