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Extended Stay America - Phoenix - Chandler
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
14245 S. 50th St., Phoenix, AZ, 85044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
George the front desk associate was fantastic!! He is very friendly and shows that he loves his job! It made my stay all the more better!
Business response:
Cindy, we are delighted you chose Extended Stay America for your visit and we are happy to know our front desk team made your stay memorable. We appreciate the acknowledgment of our hard working staff and we look forward to sharing your compliments, George. We hope you will make us your home whenever you are in town! Sincerely, Hotel Management
Best service yet! Staff went above expectations. We had reservations at the Ray road location. We went to check in and they had no pet rooms. The clerk called the sister property on chandler Blvd and they did. She called Expedia for me and started the the refund process and insured the Chandler location saved the pet room. She needs to be recognized by her manager for going above expectations. She was favlous!
Business response:
Carla, thank you for your review of Extended Stay America. We are glad you had a great time here and that you loved the courteous service provided by one of our associates. We will be sure to share your compliments with her. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
The staff is awesome
Business response:
It was a pleasure reading your review of Extended Stay America. We have an exceptional team whose top priority is making sure every guest is comfortable and satisfied, so we will share your compliments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Was ok
Business response:
Richard, thank you for your nice rating and letting us know that your stay at Extended Stay America was a good one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Staff wonderful! Coffee machine broke
Business response:
Thank you for choosing to stay at Extended Stay America. We are happy you liked our courteous associates, but we are sorry if any inconvenience was caused to you due to our facilities. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Love the quietness and area
Business response:
Tametra, we appreciate you taking the time to post your review of Extended Stay America. It feels great to know you liked our calm atmosphere and that you had a relaxing stay in your well-appointed room. Thank you for being our guest, and we look forward to serving you again soon. Sincerely, Hotel Management
Ok, but a good price. The room is very dated. Needs updating. The bed was not very comfortable. Their coffee machine was broken so no coffee in the morning. The area was great, though. Plenty of restaurants to pick from.
Business response:
Jacqueline, thanks for the feedback. Although you liked our location, we apologize for not being able to provide you with a perfect stay. Your feedback with regard to the condition of the facilities and the maintenance issue is discussed with appropriate individuals in our organization to improve our future guest experiences moving forward. Please consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management
Jorge was amazing and tried to be very accomidating. But staff on the weekend was not very knowledgable when i asked about an amenity nor was there follow up. When we left they didnt even have coffee in the continetal breakfast. I had to chase down rolls of toilet paper for my room because housekeeping didnt come. I asked for clean wash rags but they didnt have those either.
Business response:
Margaret, thank you for taking the time to share your review with us. Although we are happy to know you liked the service provided by Jorge, we are sorry for the overall service and cleanliness issues you encountered. We will discuss these issues at our future team meetings and will focus on ways to improve in these areas so our guests have an exceptionally pleasant experience when staying at our hotel. We hope you will stay with us again so we can provide you with the great experience you deserve. Sincerely, Hotel Manageme... read more
Business response:
Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Chandler
How is Extended Stay America - Phoenix - Chandler rated?
Extended Stay America - Phoenix - Chandler has a 4.2 star rating with 1,027 reviews.
When is Extended Stay America - Phoenix - Chandler open?
Extended Stay America - Phoenix - Chandler is open now. It will close tomorrow at 12:00 a.m.