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Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5035 E. Chandler Blvd., Phoenix, AZ, 85048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent The hotel was convenient and decently clean. It served its purpose.
Business response:
I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know that our linens were not to standard. We are sorry for this issue, but are glad to read that we were able to accommodate your needs with a satisfactory stay. Your feedback is very important to us, so thank you for sharing. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other locations, in the future.
Great stay The stay was great for a concert getaway at the nearby Wild Horse Pass Casino.
Business response:
I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that we were able to accommodate your needs with our convenient location. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Great Stay The hotel was great. There were just a few things I thought could be improved for future visits. The wi-fi runs incredibly slow and if you need it for work purposes it might be best to go to a Starbucks instead. The room cleaning service always seemed to skip my room for some reason so we had to get our own fresh towels and such during our stay. Other than that, it was a great experience.
Business response:
Thank you so much for sharing your experience with us. Please accept our apologies that our amenities were not to your expectations. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. Moving forward, I will make sure we are clearly communicating our amenities during guest arrivals. Still, I am pleased to read that you had a great stay overall. Thank you again for your review. We look forward to seeing you in the future, sho... read more
stink room looks real good but smell like a room with pets bad cleaning my son and I we are allergist a dogs and we get a bad night firs and last night there
Business response:
Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear about the odor issues you experienced. I discussed your comments with the team, and we will work diligently to ensure that we are deep cleaning and thoroughly inspecting our rooms. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We do hope you will choose to stay with us again so we can have the opportunity to provide you wi... read more
cheap, convenient, nice rooms The staff were pleasant and helpful. It was one of the cheapest options around the area but the rooms were clean ,surprisingly impressive. I would recommend this place. We were even late checking out but they didn't get too mad, oops.
Business response:
Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our comfortable accommodations and friendly customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Soiled beds Room was spacious and comfortable. Felt much like a small apartment in this way. The only area that wasn't properly clean were the linens on bed. Blankets on both beds were soiled with bodily fluids. Had to go down to office to get new ones and change bedding ourselves since it was after midnight. Housekeeping was clearly cutting corners with beds
Business response:
I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear about the cleanliness issues you experienced. In response to your feedback, I am discussing this issue with our housekeeping department to ensure your experience is not repeated. Thank you very much for bringing this to our attention. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
A wonderful stay Very friendly front desk love him, everything was great love our stay thank you
Business response:
Thank you so much for posting a review of our property. I truly appreciate your comments kind comments regarding our exceptional customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Solo night to relax The service very good. The attendant was friendly and very helpful. The room spacious and clean and the bed was very comfortable. I was very pleased and would recommend to my friends.
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
not bad I have allergies and got a room that stated not for pets and we couldn't sit at the table in the room because it was covered in pet hair and the couch had holes and scratches on it from a cat .....otherwise the visit was grea!
Business response:
I appreciate you taking the time to write a review of your experience with us. The issues you described are unacceptable, and I sincerely apologize for your experience. To prevent this from happening again, we will review our check-in procedures to ensure that all pets get assigned to our pet rooms. I have also shared your comments with our housekeeping staff. Your feedback is very important to us, so thank you for sharing. We hope that you will give us the opportunity to provide you with a better experience the next time yo... read more
Frequently asked questions about Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.
How is Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. rated?
Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. has a 4.1 star rating with 1,023 reviews.
When is Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. open?
Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. is open now. It will close tomorrow at 12:00 a.m.