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Extended Stay America - Phoenix - Mesa
- Hotels
- Mesa, AZ
About this business
Location details
455 W. Baseline Rd., Mesa, AZ, 85210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was very friendly
Front Desk Downfall We arrived for our reservation check-in at around 6:30-ish (it wasnt late at night). I expressed we would need dishes. We specifically stay at Extended Stays to eat in the room as much as possible and save money. The front desk girl (wish I caught her name) told me that she just got to her shift and needed to do the dishes, so "not yet." To make a long story short, we got to the room and not even a disposable cup to drink. My hubby went to desk for something else and just thought he'd ask about dishes and... read more
Business response:
Dear Guest, Thank you for choosing Extended Stay America. We are pleased to read you had a good stay. However, we are sorry for your issues with the front desk team, and we will address them adequately so that such problems never arise. Everything we do aims at making our guests feel right at home. It was a pleasure having you as our guest, and we hope to see you again on your next visit to the city.Sincerely,Hotel Management
Check In was very smooth. No problems
It is convenient to our visit area. Good. There is no hair dryer in the room, the towels are too old only have one small shampoo for two persons, no conditioner and body lotion
Business response:
Dear Leonie, We appreciate you pointing out particular items you loved and areas where we can improve. We are committed to offering the best experience for our guests, and we will use your comments for future improvements. Thank you for choosing us and taking the time to leave your review. We look forward to the opportunity to welcome you back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Mesa
How is Extended Stay America - Phoenix - Mesa rated?
Extended Stay America - Phoenix - Mesa has a 3.3 star rating with 2,034 reviews.
When is Extended Stay America - Phoenix - Mesa open?
Extended Stay America - Phoenix - Mesa is open now. It will close tomorrow at 12:00 a.m.