Extended Stay America - Phoenix - Mesa

David 

on Expedia

3 years ago

Adequate The property is in fair condition. We definitely would not stay here again. 

amy 

on Expedia

3 years ago

The property is very old. Needs to be updated. The first room I got was on the 1st floor and the windows didn’t shut. I did not feel safe at all. The kitchen appliances were very dated. very dingy. I asked for a safer room. The staff was very accommodating. They put me on the 3rd floor. The windows still didn’t lock but was fine for 2 nights. Room was a little cleaner but the shower leaked really bad. They didn’t restock the toilet paper and it was iffy if I could get extra linens. The only redeeming quality was the staff bu... read more

Randy D 

on Expedia

3 years ago

Lack of someone at the desk, there was always a sign saying we’ll be right back. But almost never was someone there. And the lack of towels and washclothes was not acceptable. And when we checked out, we asked for a receipt. The person we finally found said it wasn’t policy to give out receipts. Are you kidding me?