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Extended Stay America - Phoenix - Mesa
- Hotels
- Mesa, AZ
About this business
Location details
455 W. Baseline Rd., Mesa, AZ, 85210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Last vacant room. They adjusted the rate due to smoking done by the previous guest in the non-smoking room. They did a great job eliminating smoke odor in room.
Several stains on bathroom sink area. Same on room carpet and in dire need of replacement.
Business response:
Dawn, thank you for your candid evaluation of our hotel. We are sorry for the cleanliness issues you experienced in your suite. We certainly do not want to let down any of our guests, so we truly regret the inconvenience you had. Your comments regarding cleanliness and carpet replacement have been shared with the respective teams to make necessary changes going forward. Please give us another opportunity to provide you with the clean, comfortable stay you deserve. Sincerely, Hotel Management
Easy going staff & friendly
Business response:
Jacob, it's so nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
Amazing They make everything so easy and they don’t stress you out. This hotel is by far the most understanding hotel there is and the employees are AMAZING. It comfortable here it dirty at all.
Frequently asked questions about Extended Stay America - Phoenix - Mesa
How is Extended Stay America - Phoenix - Mesa rated?
Extended Stay America - Phoenix - Mesa has a 3.3 star rating with 2,077 reviews.
When is Extended Stay America - Phoenix - Mesa open?
Extended Stay America - Phoenix - Mesa is open now. It will close tomorrow at 12:00 a.m.