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Extended Stay America - Phoenix - Mesa

4.3
  • Hotels
  • Mesa, AZ

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

455 W. Baseline Rd., Mesa, AZ, 85210, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,197 reviews
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Anonymous's profile image
Anonymous 
3 years ago
Stephanie's profile image
Stephanie 
4 years ago

Lovely staff member checked us in and 

Business response:

Stephanie, thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It's so nice to hear how much you enjoyed your stay, and we are happy you were impressed with our service. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management 

Tammy's profile image
4 years ago

We got a discount since the room we chose wasn’t available 

Robert's profile image
Robert 
4 years ago
Kathleen's profile image
Kathleen 
4 years ago
Anonymous's profile image
Anonymous 
4 years ago

It was quiet for the most part but sadly i had to leave a day ahead of time so i didnt get the full experience 

Business response:

Thank you for the generous review. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America; we hope to see you again soon. Sincerely, Hotel Management 

Jason's profile image
4 years ago
Anonymous's profile image
Anonymous 
4 years ago
Anonymous's profile image
Anonymous 
4 years ago

Upon check in, the clerk ensured to let me know there was a “grab and go” breakfast. When I walked where it was in the morning, the other clerk informed me there was not. Have of the staff I dealt with was extremely rude and annoyed with anyone who came to the counter. For an extended stay hotel, you would think a coffee pot would be available. However, there are no coffee pot or evidence to any coffee on premise. 

Business response:

Thank you for your candid evaluation. We regret we were not able to meet your expectations and apologize for the unprofessional behavior of one of our staff. We will share your comments with the appropriate individuals and make sure we are more consistent in our service delivery. Thank you kindly for your constructive comments as they only help us improve. Please come back and see us again. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Phoenix - Mesa

How is Extended Stay America - Phoenix - Mesa rated?

Extended Stay America - Phoenix - Mesa has a 4.3 star rating with 1,197 reviews. 

When is Extended Stay America - Phoenix - Mesa open?

Extended Stay America - Phoenix - Mesa is open now. It will close tomorrow at 12:00 a.m.