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Extended Stay America - Phoenix - Mesa
- Hotels
- Mesa, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
455 W. Baseline Rd., Mesa, AZ, 85210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Mark, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Ramon, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Never ever again! Second time staying at this Extended Stay. First time, Natasha was a sweet Angel. Second time felt like i was a thorn in her side. She seemed a bit aggravated i walked in the door. (An hour before check-in). I never ask to be treated differently cause im early. If theres a room available great, if not, i’ll patiently wait. It was very CLEAR they were going to make me wait. Soon after i brought my bags in, Natasha’s shift ended. (Explains why she wasn’t happy i walked in). Her relief came in and the gentelma... read more
Business response:
Kevin, thank you for returning to our hotel. We are sorry for the disappointing stay you had this time and regret the unpleasant service you received from our associates. We have shared your comments with the appropriate individuals to make sure we deliver a better service going forward so we can improve our guest experience. We understand your frustration and invite you to stay with us again the next time you travel to this area. Sincerely, Hotel Management
Everything was good except for the smell of the room
Business response:
Thank you for sharing your feedback with us. Although you liked most aspects of your stay, we apologize for the issue you had with your suite. We will follow up on your concerns with our housekeeping team to ensure we are well poised to serve you better during your next stay. We hope you will consider giving us a second chance the next time you are in our city. Sincerely, Hotel Management
Ok but not great First things first....weird old burners on the stove top. Only stayed 2 nights, didn't use but I tested them in case I wanted to book more nights. We're in between homes right now and I wanted to find a place I could cook a meal. But we ultimately decided other hotels had a better overall value. I liked the bed well enough, the area was so meh, but its right by US 60 freeway, a wal mart, and a Winco which is a TERRIFIC grocery store. TERRIBLE TV CHOICES. Hardly anything.
Business response:
Tiffany, thank you for sharing your evaluation with us. Although you had an overall comfortable stay, we are sorry for not meeting all of your expectations and that you felt you did not receive the value you hoped for. Your feedback regarding the stove is addressed with the maintenance team to do the necessary repairs. We hope you will consider staying with us again. Sincerely, Hotel Management
Business response:
Angelina, thank you for rating your nice experience at Extended Stay America. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Business response:
Thank you for sharing your rating regarding your visit. We hope you enjoyed your stay, and we do want to extend our apologies if your experience didn't meet every expectation. It was a pleasure serving you, and we hope the positive aspects of your visit will bring you back to us in the future. Sincerely, Hotel Management
Business response:
Clifford, we appreciate you selecting us and taking the time to leave your feedback. We hope the positive aspects of your stay more than made up for any concerns you may have had. Once more, we appreciate your business and wish to have another opportunity to welcome you for the five-star stay we strive to provide every guest. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Mesa
How is Extended Stay America - Phoenix - Mesa rated?
Extended Stay America - Phoenix - Mesa has a 4.3 star rating with 1,120 reviews.
When is Extended Stay America - Phoenix - Mesa open?
Extended Stay America - Phoenix - Mesa is open now. It will close tomorrow at 12:00 a.m.