Extended Stay America - Phoenix - Mesa

Business response:

Roger, it was a pleasure to have you as our guest at Extended Stay America - Phoenix – Mesa. We are delighted to read you had a comfortable stay and liked the outstanding service provided by our staff. As we have refrigerators in all our rooms which includes ice trays for your convenience, we do not have ice machines on our property. We appreciate your business and hope to welcome you back soon. Sincerely, General Manager 

Business response:

James, thank you for taking the time to share your rating. Our goal is to provide an excellent experience for every guest, so we always want to know if there is anything we can do to improve your experience as we would love to ensure your complete satisfaction. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Sincerely, General Manager 

Business response:

Thank you for visiting our hotel and taking the time to share your review. Our goal is to maintain the highest standards, and we are sorry for falling short of those. Please give us another opportunity to make your next visit perfect in every respect. Sincerely, General Manager 

Business response:

Clark, thank you for your review filled with so many kind comments! We are thrilled to read you had a great stay at Extended Stay America - Phoenix - Mesa. We appreciate you mentioning our staff, especially Alicia. She is a true asset to our team, and we will be sure to share your compliments with her. Thanks again for recommending us online, and we hope to see you again soon! Sincerely, General Manager 

Business response:

We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America - Phoenix - Mesa. Sincerely, General Manager 

Business response:

Gabriela, I appreciate you taking the time to post your feedback of your visit at Extended Stay America - Phoenix - Mesa. It is a pleasure knowing you had an overall enjoyable stay. Thanks for your rating, and we look forward to your next trip with us. Sincerely, General Manager 

Business response:

Suzanne, thank you so much for the terrific review regarding your visit at Extended Stay America - Phoenix - Mesa. Making sure that each guest's stay is flawless is what we strive for every day, and your recognition of our efforts goes a long way in motivating us to do even better. Thanks for your business, and we hope you are already planning another trip our way. Sincerely, General Manager 

Business response:

Thank you so much for the terrific rating regarding your stay at Extended Stay America - Phoenix - Mesa. Making sure that each guest's stay is flawless is what we strive for every day, and your recognition of our efforts goes a long way in motivating us to do even better. We hope you are already planning another trip our way. Sincerely, General Manager 

Business response:

Thank you for your rating.