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Extended Stay America - Phoenix - Mesa
- Hotels
- Mesa, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
455 W. Baseline Rd., Mesa, AZ, 85210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Home away from home. Great hotel with a full size fridge and a stove top. Entire staff is outstanding and they really do care. Safe area also.
Business response:
Thank you for taking the time to leave us your feedback. I am so pleased to hear you were satisfied with our staff. We strive to make all of our guest feel as if they are at home away from home. Thank you again for staying with us and we hope to see your again!
Staff was great. Cleanliness was terrible. Need better housekeeping.
Business response:
Dear Verified traveler, Thank you for taking the time to leave us your feedback. We take all feedback very serious to help improve our hotel every day. I am so pleased to hear that you were happy with our staff and I thank you for brining the housekeeping issue to our attention. We hope you stay with us again!
Its clean, quite place to stay aftwr a long day at work for me I will be back in weeks to follow staff is super nice . Thank you
Business response:
Thank you for taking the time to share your experience. I am pleased you were well accommodated and enjoyed your experience at our hotel. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Close to work on long days Will come back very frequently Enjoy lication quite, clean and friendly staff
Business response:
Thank you for taking the time to share your experience. It is great to see you were welcomed well by our staff and you consistently have great stays at our hotel. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Convenient and good hotel. Had a good experience. Will definitely stay again.
Business response:
Thank you for taking the time to share your experience. It is great to see you found our hotel convenient and that you would definitely stay again. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
I let mgmt know I wasn't happy with electricians tape covering a hole in the shower and the vent cover missing so I could see all the dust in the bathroom. I was told they didn't want to rent out that room but it was needed. I asked why I got it, I made my reservation over a month in advance. She said the rooms are let out first come, so by my checking in at 5:30p.m. on a Friday I got the room for being so late. I let another desk clerk know the next day and the asst mgr called me while I was driving home and offered to refu... read more
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept my most sincerest apologies on the condition of your room. You should have never received that room and the lack of customer service about your issue is unacceptable. We will be working with our staff to make sure issues like this do not arise again. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Frequently asked questions about Extended Stay America - Phoenix - Mesa
How is Extended Stay America - Phoenix - Mesa rated?
Extended Stay America - Phoenix - Mesa has a 4.3 star rating with 1,197 reviews.
When is Extended Stay America - Phoenix - Mesa open?
Extended Stay America - Phoenix - Mesa is open now. It will close tomorrow at 12:00 a.m.