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Extended Stay America - Phoenix - Midtown
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
217 West Osborn Rd., Phoenix, AZ, 85013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No light in the closet. Barking dogs, next room over, during the day, quiet at night. Outside door slamming. Front desk woman very nice!
Business response:
Judith, thank you for sharing your experience of your stay with us. Although we're happy to know you liked one of our font desk personnel and that you had a good night's rest, we're sorry for the disturbance you had during the day time. We apologize the inconvenience caused and hope you will visit us again. Sincerely, General Manager
Not bad in a pinch Place is clean. Room was ok. Bed was hard. But the walls were thin. I could hear thong going on all night. Random people up and down the hall. The ruckus didnt start until after 10pm too.
Business response:
Matthew, thank you for being our guest. We are happy to know you liked our clean environment and had a pleasant time here. With that said, we apologize for the inconvenience you had here. Your feedback is appreciated as it will help us improve our service and facilities moving forward. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Business response:
Wow - Aaron, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, General Manager
Nice hotel for the money Nice hotel for the money. A/C didn't work very well
Business response:
Trisha, thank you for choosing Extended Stay America for your stay. We are happy to know you were overall satisfied with your visit and that you liked the good value we offer. That being said, I regret the inconvenience you experienced in your room and have shared your feedback with my team in an effort to improve our service and facilities moving forward. We hope you will come and see us again the next time you are in this area. Sincerely, General Manager
Business response:
Thank you for staying at Extended Stay America. We are glad to know we were able to impress you with our service and facilities. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
What a great place to stay. Local to everything downtown Phoenix. Was upgraded to a huge room and it's just fabulous. Very clean, very friendly staff, easy parking.
Business response:
Thanks for the awesome feedback. We are delighted to know all went great during your stay and that you were satisfied with all that we have to offer. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Thomas, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager
Business response:
Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, General Manager
Close to downtown I came to Phoenix for a job interview and wanted to stay at a hotel near the company's building. My hotel room was clean and included a kitchenette, table, and couch along with a bed. There was ample parking. I didn't realize that this hotel is not really for business travelers but for people who are in between housing. On two occasions, I came across people at the front desk asking to extend their stay for another week and hoping to receive a discount from the manager and paying in cash. Also, the hallways... read more
Business response:
Thank you for choosing to stay with us. although we're happy to know our convenient location was just perfect for your needs, please accept my apology for not making up to your expectations. We value your feedback and hope you will give us another chance so that we can serve you better. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Phoenix - Midtown
How is Extended Stay America - Phoenix - Midtown rated?
Extended Stay America - Phoenix - Midtown has a 4.2 star rating with 1,555 reviews.
When is Extended Stay America - Phoenix - Midtown open?
Extended Stay America - Phoenix - Midtown is open now. It will close tomorrow at 12:00 a.m.