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Extended Stay America - Phoenix - Peoria
- Hotels
- Peoria, AZ
About this business
Location details
7345 W. Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Recommend Clean & most staff was very friendly.
Business response:
Dear Ronald, Thank you for choosing us and sharing your feedback. We're delighted to hear that you found Extended Stay America clean and experienced, friendly staff during your stay. Your positive feedback is appreciated, and we look forward to hosting you again for another pleasant visit. Thank you for your kind words.Sincerely,Hotel Management
Kathy was very nice. Best customer service I have seen at a hotel
I know it’s probably hard with times right now but the hotel could use some new paint and maygg by e dome upgrades in the showers
Business response:
Dear Joseph, We appreciate you taking the time to leave your generous review regarding your recent visit to Extended Stay America. We are glad your overall stay was pleasant. Your feedback is essential to us; we have noted your observations and will share them with the team. We appreciate your patronage and hope that we will host you again in the future.Sincerely,Hotel Management
Everything was fine. This is an older hotel and it’s showing it’s age. TV very small. Bed was comfortable! Room was quiet.
Liked - Reasonable in price. Pleasant employees. Disliked - Had to go to front desk for coffee pot (which did not use because dirty), hair dryer, coffee cups and enough bathroom cups for people staying. Also, decided against showering due to time constraints, but had we, the complimentary shampoo left in the bathroom was a used one and had only one little drop in it! Also, for a pet friendly hotel, there were no pet pickup stations, thus piles of dog poop everywhere on your property. We bring our own and pick up our own.
Business response:
Dear Terrie, Thank you for staying with us. We are glad you had a pleasant stay overall and liked our hospitality. We never want to disappoint our guests, so we are sorry you were unhappy with your room amenities. Since we are not a full-service property, we offer limited amenities in our rooms. However, we do our best to honor our guests' requests and do everything possible to ensure an enjoyable stay. We would love the opportunity to host you again on your next visit to the area.Sincerely,Hotel Management
Breakfast bar not as good as advertised .
Business response:
Dear Frank, We are delighted you enjoyed your time with us and that our hotel met your expectations. Our topmost priority is providing exceptional service and ensuring a memorable stay for all our guests, and your positive rating has genuinely made our day. We have noted your feedback regarding the breakfast and will share it with our food and beverage team. It was our pleasure to have you as our guest, and we look forward to welcoming you back soon for another enjoyable stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Peoria
How is Extended Stay America - Phoenix - Peoria rated?
Extended Stay America - Phoenix - Peoria has a 3.4 star rating with 2,374 reviews.
When is Extended Stay America - Phoenix - Peoria open?
Extended Stay America - Phoenix - Peoria is open now. It will close tomorrow at 12:00 a.m.