This profile has been claimed by the business owner or representative.
Extended Stay America - Phoenix - Peoria
- Hotels
- Peoria, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7345 W. Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cloae to everything This is the best extended stay we have stayed at. Very beautiful, clean and in a central part close to shopping and all restaurants. Very pleased with this motel and would not hesitate to use them again
Its an OK Its an OK hotel, the hotel doesn't provide, soap, shampoo, conditioner and lotion.
Business response:
Thank you for taking the time to write a review of your stay. I sincerely apologize that you were not informed of amenities such as toiletries and kitchen equipment. These items are available upon request at the front desk at no charge to the guest. To make sure this doesn't happen again, I am coaching my staff to explain the amenities upon check-in. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Hotel room Carpets were really dirty. Other than that room was ok. Seemed cleaning of room went down each day example first day great second day no new soap third day no bottled water left and garbage not emptied.
Business response:
Thank you for taking the time to write a review of your stay. I am sorry to hear that you experienced housekeeping issues during your stay. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. To prevent this from happening again, my team is making sure to explain the housekeeping service we offer to guests when they check-in. I am grateful for the feedback you provided so we are able to continually improve our hotel. I do ho... read more
Good for an extended stay on a budget Is a very nice clean hotel, close to all the stores you could possibly need and to freeways as well. My only real complaint, is the lack of amenities at the hotel. Have to go to the gas station to buy ice. Continental breakfast is very lacking, coffee and muffins and a few pieces of fruit is it. It is very nice to have a full size fridge in the room and the availability to cook you own food. I would definitely stay here again
Multiple Pet Owners Beware! While description says Pet Fee is $25 per accommodation, once you arrive Rule #1 is only ONE PET. Also, although relatively new, everything seems done on the cheap. Towels are paper-thin. Breakfast is coffee and a few granola bars, no juice, fruit and muffin baskets empty. Linoleum floor in bath and entry. Three pillows, four hangers. Have to request utensils, etc. Service in particular was way under-staffed. I had to wait 15 minutes for someone to come to the desk to check me in. Since I didn't r... read more
Business response:
Thank you for providing us with details about your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we did not meet expectations. As this hotel’s manager, I can assure you that I have spoken to my team about keeping the breakfast items fully stocked as well as making sure they are available at all time to ensure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope that you will return ... read more
No one at front desk for at least 20 minutes to check in. So I left and came back an hour later to have someone check me into my room.
Business response:
Johnie - I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know that the front desk was not available. We are sorry for this issue, but are happy to read that you were happy with our location. Thank you again for your review. Your feedback helps us to continually improve our hotel. We would love to provide you with another comfortable stay in the future.
Last minute stay 1st night a little rough, hotel was full of Super Bowl visitors. Next 3 nights went fine. Room had some minor cleanliness issues and no cookbook. Staff were very friendly and helpful.
Hotel rooms had no hairdryer, no shampoo or lotion, no coffee maker and you had to rent dish package. Room was never made up and clean towels and sheets were not offered. We were there for 4 nights.
Business response:
Thank you for taking the time to write a review of our hotel. I apologize that you were not pleased with your room. Please know that we have toiletries and hair dryers available at the front desk upon request. I will be meeting with our staff to review your comments to ensure your issues are not repeated in the future. We hope to have the opportunity to see you again, should your travels bring you back to our area.
decent Not bad at all. Wish I was told on the way in to bring dirty towels down to be replaced and no house keeping during stay unless requested..other than thatthe bed was decent
Frequently asked questions about Extended Stay America - Phoenix - Peoria
How is Extended Stay America - Phoenix - Peoria rated?
Extended Stay America - Phoenix - Peoria has a 4.3 star rating with 1,333 reviews.
When is Extended Stay America - Phoenix - Peoria open?
Extended Stay America - Phoenix - Peoria is open now. It will close tomorrow at 12:00 a.m.