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Extended Stay America - Phoenix - Peoria
- Hotels
- Peoria, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7345 W. Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It Kept the Rain Off of Us Just as the name says it is an extended stay. No room cleaning every day - just when you leave there. Place constantly smelled of grass.
Business response:
Thank you for taking the time to write a review of your stay. It was disheartening to read that you were unhappy with the housekeeping service and odor of the hotel; however, I am pleased that our location met your needs. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Good Location in Peoria Low water pressure, no maid service, uncomfortable bed and pillows
Business response:
Thank you for taking the time to write a review of your stay. I am sorry to hear of the low water pressure as well as your bed and pillows being uncomfortable. In response to your feedback, I am working on replacing pillows where needed and will have our maintenance staff look into the water pressure issue. I am grateful for the feedback you provided so we are able to continue to improve our hotel. We hope to see you again in the future.
Nice for cheap extended stay hotel. Rarely anyone at front desk or available at all at the hotel. Had to call a central location for help.
Good value Simple amenities, nice staff, no problems
Trip Front desk personnel very nice, especially Zoey. Comfortable stay & good area with shops & lots of restaurants.
Nice Place to Stay We were greeted by the person showing up for her shift, but because the front desk area is locked, she was unable to assist us. Seems there is only one person there at a time to help you, if needed elsewhere, there's a sign stating they are busy helping a guest, but no idea when they would return. We did not get housekeeping, but not a problem with two adults that can pick up after themselves. The room was clean when we checked in and that is what truly mattered. The Grab 'n Go breakfast was perfect for wh... read more
Business response:
Dave - I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that our amenities were not fully stocked during your stay. I will speak with our staff to make sure we are keeping our grab-and-go breakfast fully stocked during breakfast hours. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
We found the actual hotel, room, grounds, etc. quite nice and well kept. Our room looked as though it had been recently redone and was clean and bright. We were shocked that you have to take dirty towels to desk for changing. They had no Kleenex for the first 4 days of our stay and you could get 1 roll of toilet paper at a time, so several trips were needed to the desk. Had to request hand/bath soap and face cloth.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that our amenities were not fully stocked during your stay and that the housekeeping policy was not explained during you check in procedure. We provide housekeeping services for guests staying eight or more nights; however, these services are always available upon request for an additional fee. Items such as hair dryers or toiletries are available at the front desk upon request as well. To ensure greater communication b... read more
Frequently asked questions about Extended Stay America - Phoenix - Peoria
How is Extended Stay America - Phoenix - Peoria rated?
Extended Stay America - Phoenix - Peoria has a 4.3 star rating with 1,333 reviews.
When is Extended Stay America - Phoenix - Peoria open?
Extended Stay America - Phoenix - Peoria is open now. It will close tomorrow at 12:00 a.m.