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Extended Stay America - Phoenix - Scottsdale
- Hotels
- Scottsdale, AZ
About this business
Location details
10660 N. 69th St., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There’s a tricky breakfast
Enjoy my stay
Business response:
Dear Belinda, Thank you for reviewing your stay at Extended Stay America. We're delighted to know that you enjoyed your stay with us. Your satisfaction is our priority, and we aim to provide a comfortable and memorable experience for all our guests. We look forward to welcoming you back for another enjoyable stay in the future. Thank you for your kind review!Sincerely,Hotel Management
We got early to the area, not knowing where the hotel was at we decided to drive to it. We got to the hotel before the check in time. My son needed to use the restroom. I told him to go in and use it. He came back, and told me that they told him they didn't have any public restrooms that he needed a room key. I went in and asked the lady at the counter if my son could use the restroom. She told me the same thing. That they didn't have any public restrooms and that we needed to use the restroom in our room. I told her we had ... read more
Business response:
Dear Lorenzo, Thank you for your recent stay and for sharing your comments about our hotel. Please accept our apology for the service you received from our staff. We aim to provide the best customer service possible and regret not meeting this expectation. We want to get it right every time, so we will take measures to ensure this is not repeated. We appreciate your honest feedback and hope to have another chance to serve you on a future visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale
How is Extended Stay America - Phoenix - Scottsdale rated?
Extended Stay America - Phoenix - Scottsdale has a 4.1 star rating with 986 reviews.
When is Extended Stay America - Phoenix - Scottsdale open?
Extended Stay America - Phoenix - Scottsdale is open now. It will close tomorrow at 12:00 a.m.