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Extended Stay America - Phoenix - Scottsdale - North
- Hotels
- Scottsdale, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
15501 N. Scottsdale Rd., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dont be fooled by photos of property! Its was very run down, sink and tub didnt drain...had to change socks within minutes of putting them on...floor was filthy. Room was nothing like photos online. Glad i oly had it for 1 night.
Business response:
Janet, thank you for your honest evaluation. We apologize for the cleanliness issues you encountered as well as for the concerns you had with your room. We will share your comments with our housekeeping as well as our maintenance teams and take steps to ensure we prevent such reoccurrences. We also appreciate your comments regarding the overall condition of our hotel and will use them as we plan for future modernization of our property. We hope to have the chance to welcome you back and restore your confidence in us. Sincere... read more
The staff at check in was very helpful and helping me out with any questions
Business response:
Thank you for choosing Extended Stay America. We are glad you were pleased with the courteous service our front desk staff provided and that you had a pleasant stay. Thank you again, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The location of the property was great, and parking was easy too!
Business response:
Thank you for posting a review of your recent stay. We are glad to learn that our location worked well for you and that you were able to take advantage of our parking facility. We hope to have the chance to welcome you back and earn your highest rating. Sincerely, Hotel Management
the room was ok missing hair dryer I had to ask for one walk way was loud also you could all the waterlines as they were being used.
Business response:
Thank you for sharing the specifics of your stay with us. We are glad to see from your rating that you had a pleasant stay overall. However, we regret the noise disturbance you encountered and apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and make sure we are more diligent going forward. We also want to inform you that as most of our guests often bring their own bath amenities such as hairdryers and toiletries; these items are available and complimentary at the f... read more
Room wreaked of smoke. Sink was dirty and the floor was dirty. Everything elae appeared clean.
Decent area, free parking, decent rooms. Check-in staff seemed like they didn't like their job.
Business response:
Thank you for your review. We are glad you liked our convenient location, spacious parking, and comfortable suite. However, we are sorry for the unpleasant encounter at the time of check-in. We hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - North
How is Extended Stay America - Phoenix - Scottsdale - North rated?
Extended Stay America - Phoenix - Scottsdale - North has a 4.1 star rating with 1,041 reviews.
When is Extended Stay America - Phoenix - Scottsdale - North open?
Extended Stay America - Phoenix - Scottsdale - North is open now. It will close tomorrow at 12:00 a.m.