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Extended Stay America - Phoenix - Scottsdale - North
- Hotels
- Scottsdale, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
15501 N. Scottsdale Rd., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great Easy check in, small kitchenette is great!
Smooth Chill
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Air conditioning out! Stay was good. Forced into leaving our home by a/c going out, we found Ex Stay America in Kierland area of Phoenix. Service was friendly, but understaffed and lack of response was evident. However, it was clean comfortable and best of all, cool!
Not bad Carpet needs shampooing, room otherwise was clean.
Business response:
Jeff, thank you for taking the time to provide feedback about your stay at Extended Stay America. We are glad you had a pleasant stay overall. However, we apologize for the concerns you had due to the carpet in your room and that this put a damper on your stay. We will promptly take action to rectify this concern. Thank you for allowing us to be of service. We look forward to your next visit. Sincerely, Hotel Management
The usual My Extended Stay trip was very comfortable as usual. Everything was as great & comfortable as always.
For the money, this property was not up to expectations. Noisy fans, street noise, uncomfortable beds, late check out was 11:30 am (not helpful), driveway blocked by downed tree, dirty property (cigarette butts and dog poop), no place to put cigarette butts or bags to pick up dog poop (no containers visible). Disappointing.
Business response:
Thank you for staying with us and providing your candid feedback. We appreciate all feedback - good and bad - and we take your comments seriously. Please accept our apologies for the cleanliness and maintenance issues you experienced during your stay. Your review has been shared with the team so we can understand what happened and correct our process to ensure a better experience. We would appreciate another opportunity to provide you with a better experience on a future stay. Thanks again! Sincerely, Hotel Management
Hotel claims full kitchen, but there is no dishes, no pots, even no coffee maker.
Business response:
Thank you for being our guest at Extended Stay America. We are glad we were able to meet most of your expectations. However, we are disappointed our dishware policy was not communicated to you during the check-in process. Please know, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. Your feedback is appreciated, and we will remind our front desk to communic... read more
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - North
How is Extended Stay America - Phoenix - Scottsdale - North rated?
Extended Stay America - Phoenix - Scottsdale - North has a 4.1 star rating with 1,119 reviews.
When is Extended Stay America - Phoenix - Scottsdale - North open?
Extended Stay America - Phoenix - Scottsdale - North is open now. It will close tomorrow at 12:00 a.m.