This profile has been claimed by the business owner or representative.
Extended Stay America - Phoenix - Scottsdale - North
- Hotels
- Scottsdale, AZ
About this business
Location details
15501 N. Scottsdale Rd., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good place
Business response:
Dear Evangelina, It is lovely to know you enjoyed everything about your time at Extended Stay America and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We appreciate your kind rating, and we hope you will be able to stay with us again soon.Sincerely,Hotel Management
Excellent customer service
Leslie the General Manager is great
Business response:
Dear Pradip, Thank you for the fantastic review and for taking the time to post your review. Our team is committed to providing excellent service, and they will be happy to know their efforts helped make your stay great. We appreciate your feedback and look forward to your next visit to Extended Stay America.Sincerely,Hotel Management
Appreciated being able to check in early. Disappointed that the kitchen counter and appliances were not clean. Microwave smelled like something had been burned and the countertop had pizza sauce on it. Range hood was not clean. Bathroom sink drains slowly. Would have been nice to have a desk with a lamp instead just a small table.
Leslie the General Manager is fantastic! She was very helpful and willing to go the extra mile to make sure you stay is enjoyable. Thank you for the effort you put in.
Business response:
Dear Pradip, Thank you for reviewing your stay at Extended Stay America. We are delighted to read that Leslie helped to make your stay even more comfortable. Your compliments will surely be shared with her. Our staff works hard to ensure that each guest has an outstanding experience, so it is always nice to be recognized for a well-done job. It was our pleasure to host your visit, and we hope you will revisit soon.Sincerely, Hotel Management
Did not disclose pet fees, old appliances in kitchen
Business response:
Dear JULIA, We appreciate your feedback regarding the pet fees and kitchen appliances. We're constantly working to enhance our guests' experience, and your input is valuable in this process. Our team is always ready to assist if you have any questions or concerns during your stay. We hope you had an otherwise enjoyable visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - North
How is Extended Stay America - Phoenix - Scottsdale - North rated?
Extended Stay America - Phoenix - Scottsdale - North has a 3.2 star rating with 1,994 reviews.
When is Extended Stay America - Phoenix - Scottsdale - North open?
Extended Stay America - Phoenix - Scottsdale - North is open now. It will close tomorrow at 12:00 a.m.