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Extended Stay America - Phoenix - Scottsdale - North
- Hotels
- Scottsdale, AZ
About this business
Location details
15501 N. Scottsdale Rd., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
OK Hotel Has "kitchen" but zero utensils, no cups/plates, nothing to cook with. Bathroom/Kitchen combo a little different but usable. Little pricey for an Extended Stay but it's in Scottsdale....... Lots of shops and food close by.
Business response:
James - Thank you for taking the time to tell us about your stay. We are sorry to hear that you were not informed of our customizable kitchen packs; however, we are glad that you had a pleasant stay. In an effort to provide our guests with the cleanest kitchenware possible, we store our items in a sterile environment and deliver them to your room when requested. We will review your feedback with our staff to ensure we are fully informing our guests of our available amenities during check-in. Your feedback is very important t... read more
Better mgt needed Hotel .com per hotel staff overbooked hotel. Checkin for 3 rooms I reserved took an hour. One clerk was unable to make it happen. Another made it right with an extra room to make up for quantity of beds needed-have stayed here many times but new mgt needs to get it better.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about being able to accommodate you with the additional room; however, we apologize that it took so long for your check in process. In response to your feedback, I am training my front desk to do a quicker, simpler check in. Our team is committed to satisfying our guests, so we are very thankful for your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive st... read more
Satisfied This was the second time I stayed there, it's in a great location for me, it is a good hotel for the money the towels are a little thin and the pillows aren't very thick either but over all it was fine for two nights!
no maid service incl. i am dissapointed that it wasnt more obvious that maid service was an additional cost. Also, broken microwave was not replaced. just another plopped on the counter :(
Great quick stay Great for a quick stay. Close to everything you need.
Perfect for this Bizniz Traveller Perfect for the bizniz traveller. It's got everything I need for a few days in the desert. I love this chain because they really know what the bizniz traveller needs. 2 times they have accomodated my early check-in requests, which I greatly appreciate. Comfy bed and pillows, nice flatscreen, work desk, ample sized kitchen area and bathroom, decent towels. I couldn't ask for more!
Tolerable but probably won't go back The hotel was conveniently located. However, there were M&M's on the floor, which were not mine, the toilet seat was missing a screw so it didn't really stay in place, the towels were stained and very cheap and there was no blow dryer. When I asked the front desk for one they said they were out.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our most sincere apologies for the cleanliness and maintenance issues that you experienced in your room. In response to your feedback, I am working with my staff to review our inspection procedures and cleanliness standards to ensure that your experience is not repeated. As well, as this hotel's manager, I will be reassessing our inventory of hair dryers to ensure that we have enough to meet the needs of our guests. Thank you very much for your provi... read more
Business stay The room was very clean and comfortable. However the walk ways were very much in need of cleaning. Spells all throughout.
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - North
How is Extended Stay America - Phoenix - Scottsdale - North rated?
Extended Stay America - Phoenix - Scottsdale - North has a 3.2 star rating with 1,902 reviews.
When is Extended Stay America - Phoenix - Scottsdale - North open?
Extended Stay America - Phoenix - Scottsdale - North is open now. It will close tomorrow at 12:00 a.m.