Extended Stay America - Phoenix - Scottsdale - Old Town

Rev Barbara 

on Expedia

a year ago

Tub drain was closed ; front desk person lifted it up. Next day it closed again and wouldn't open. Bathroom door needs oiling. Light switch does nothing. Shower curtain is trip hazard: it is much too long. Iron but no ironing board. 

Aurora 

on Expedia

a year ago

Decently clean rooms. It seems most guests are not picking up after their pets tho. Very quiet and safe. The few times I interacted with the manager she was very rude and talked brusquely each time. One employee really struggles with how to use the computer too. Besides that staff is nice. 

Tamara 

on Expedia

a year ago

I walked in to find a broken dresser drawer sitting in middle of room. Rooms are dirty and beat up. Woman who was drunk kept screaming. Woman at front desk was not helpful 

CARMEN 

on Expedia

a year ago

Good for overnight on the route to Las Vegas. 

Tammy 

on Expedia

a year ago

Not the best start First, I would like to start off with the positive. When we got our room, it was clean and the bed was comfortable. Great location for walking to old town. Many restaurants and shopping opportunities. Now for the not so positive. I called the day before to let them know we wouldn’t be there until 12:30 AM. I know a lot of hotels will cancel your reservations after midnight. Lady took my information and made a note. We got there at 12:20 AM and the office was closed. There was a call box which we tried mult... read more

Carol 

on Expedia

a year ago

Good location close to restaurant's. Staff very helpful and courteous 

Michelle 

on Expedia

a year ago

Trash under the bed Breakfast consists of oatmeal and yogurt