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Extended Stay America - Phoenix - Scottsdale - Old Town
- Hotels
- Scottsdale, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3560 North Marshall Way, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front desk lady Kendra was very professional and extremely helpful with my needs .great job !!! Thank you so much
Business response:
Dear Jeffrey, We appreciate the gracious review you provided for Extended Stay America. Team members such as Kendra epitomize the passionate and dedicated spirit of service that we hold in high regard. We are pleased that our attentive hospitality was the highlight of your stay. It was a privilege to host your visit, and we eagerly anticipate the opportunity to welcome you again in the near future.Sincerely,Hotel Management
Business response:
Thank you, we look forward to serving you again.
Me atendieron muy bien desde que llege al lugar y el check in fue rápido
Business response:
Thank you, we look forward to serving you again.
Business response:
Looks like we did not quite meet your expectations. Please let us know what we could do better
Accueil sans sourire, assez froide. Équipements à revoir, clim très bruyante et juste à côté du lit. Réfrigérateur diesel. P'tit déjeuner quasi inexistant. Café et muffins sous plastique à la réception et on déjeune dans la chambre. Situation très pratique, juste à côté du centre historique et pratique pour se garer.
Business response:
Dear mickaël, We are grateful for having you as our guest and appreciate your positive feedback about our suitable location. However, our goal is to exceed our guests' expectations. Therefore, we want to extend our sincere apologies for not doing so in the areas you outlined. Your comments will be shared with our team and used as an opportunity to improve our guest experience. We value your business and hope to welcome you back soon.Sincerely,Hotel Management
It was great for the price.. shower head not alot of pressure hard to wash long hair..
Business response:
Dear Guest, Thank you for the review. We are delighted to learn that your stay with us was enjoyable and that we were able to exceed your expectations while offering excellent value for your money. At the same time, we would like to express our sincere apologies for any inconvenience caused by the water pressure during your recent visit. Please be assured that we take every guest's feedback seriously, and we will be taking proactive measures to address this issue. We hope to welcome you back soon and provide you with an even... read more
The bed was comfortable. However, the appliances and light fixtures were old. The rod for the shower curtain was very loose. There was what looked like water damage at the bottom of the bathroom door.
Business response:
Dear Craig, Thank you for sharing your feedback with us. While we're pleased to read that you found the bed comfortable, we apologize for any inconvenience caused by the condition of the appliances, light fixtures, and shower curtain rods in your room. Your comments are valuable to us, and we'll address these issues promptly to ensure a more comfortable and enjoyable stay for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience.Sincerely,Ho... read more
Service at the desk
Business response:
Thank you, we look forward to serving you again.
Tub drain was closed ; front desk person lifted it up. Next day it closed again and wouldn't open. Bathroom door needs oiling. Light switch does nothing. Shower curtain is trip hazard: it is much too long. Iron but no ironing board.
Business response:
Hello Barbara,I wanted to apologize for the concerns you encountered.We always enjoy feedback so we can better future stay. those repairs will be addressed. We appreciate yore business.
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - Old Town
How is Extended Stay America - Phoenix - Scottsdale - Old Town rated?
Extended Stay America - Phoenix - Scottsdale - Old Town has a 4.1 star rating with 1,189 reviews.
When is Extended Stay America - Phoenix - Scottsdale - Old Town open?
Extended Stay America - Phoenix - Scottsdale - Old Town is open now. It will close tomorrow at 12:00 a.m.