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Extended Stay America - Phoenix - Scottsdale - Old Town

4.1
  • Hotels
  • Scottsdale, AZ

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

3560 North Marshall Way, Scottsdale, AZ, 85251, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.11,196 reviews
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Jeffrey's profile image
Jeffrey 
a year ago

Strange people come onto the property late night and use certain substances in the back parking lot , Not a nice thing to bump into when your walking your dog . 

Business response:

Dear Jeffrey, Thank you for bringing this matter to our attention. We apologize for any discomfort you experienced while walking your dog. Ensuring the safety and well-being of our guests is our top priority, and we will address this concern with our team to prevent future occurrences. Your feedback is invaluable in helping us maintain a safe environment for all our guests. We appreciate your understanding and hope to provide you with a more pleasant visit in the future.Sincerely,Hotel Management 

Jeffrey's profile image
Jeffrey 
a year ago

Kendra was a huge help with all my needs very nice staff personal she was great ! Thanks again Kendra . 

Business response:

Thank you, we look forward to serving you again. 

Linda's profile image
a year ago

Business response:

Thank you, we look forward to serving you again. 

Jeffrey's profile image
Jeffrey 
a year ago

The front desk lady Kendra was very professional and extremely helpful with my needs .great job !!! Thank you so much 

Business response:

Dear Jeffrey, We appreciate the gracious review you provided for Extended Stay America. Team members such as Kendra epitomize the passionate and dedicated spirit of service that we hold in high regard. We are pleased that our attentive hospitality was the highlight of your stay. It was a privilege to host your visit, and we eagerly anticipate the opportunity to welcome you again in the near future.Sincerely,Hotel Management 

Norman's profile image
Norman 
a year ago

Business response:

Thank you, we look forward to serving you again. 

carlos's profile image
carlos 
a year ago

Me atendieron muy bien desde que llege al lugar y el check in fue rápido 

Business response:

Thank you, we look forward to serving you again. 

Donald's profile image
Donald 
a year ago

Business response:

Looks like we did not quite meet your expectations. Please let us know what we could do better 

mickaël's profile image
mickaël 
a year ago

Accueil sans sourire, assez froide. Équipements à revoir, clim très bruyante et juste à côté du lit. Réfrigérateur diesel. P'tit déjeuner quasi inexistant. Café et muffins sous plastique à la réception et on déjeune dans la chambre. Situation très pratique, juste à côté du centre historique et pratique pour se garer. 

Business response:

Dear mickaël, We are grateful for having you as our guest and appreciate your positive feedback about our suitable location. However, our goal is to exceed our guests' expectations. Therefore, we want to extend our sincere apologies for not doing so in the areas you outlined. Your comments will be shared with our team and used as an opportunity to improve our guest experience. We value your business and hope to welcome you back soon.Sincerely,Hotel Management 

Anonymous's profile image
Anonymous 
a year ago

It was great for the price.. shower head not alot of pressure hard to wash long hair.. 

Business response:

Dear Guest, Thank you for the review. We are delighted to learn that your stay with us was enjoyable and that we were able to exceed your expectations while offering excellent value for your money. At the same time, we would like to express our sincere apologies for any inconvenience caused by the water pressure during your recent visit. Please be assured that we take every guest's feedback seriously, and we will be taking proactive measures to address this issue. We hope to welcome you back soon and provide you with an even... read more

Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - Old Town

How is Extended Stay America - Phoenix - Scottsdale - Old Town rated?

Extended Stay America - Phoenix - Scottsdale - Old Town has a 4.1 star rating with 1,196 reviews. 

When is Extended Stay America - Phoenix - Scottsdale - Old Town open?

Extended Stay America - Phoenix - Scottsdale - Old Town is open now. It will close tomorrow at 12:00 a.m.