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Extended Stay America - Phoenix - Scottsdale - Old Town
- Hotels
- Scottsdale, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3560 North Marshall Way, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Heat did not work.
Business response:
Dear Mike, Thank you for taking the time to evaluate our hotel. Please accept our apologies for the heating unit not working and any inconvenience this caused you. We certainly understand how frustrating it can be when maintenance issues arise. If you should have any concerns during a future visit, please feel free to reach out to our front desk. We look forward to welcoming you again for the flawless stay you deserve.Sincerely,Hotel Management
Great location so close to downtown; great parking felt safe. The room though was a bit pricy for the size, super awesome that it had a fridge and a microwave and the heating/cooling was great.
Business response:
Thank you we really appreciate your feedback.
Business response:
Thank you we really appreciate your feedback.
Ok but non-smoking room smelled of smoke The place was mostly fine. Some other guests were complaining at the front desk, and I felt for the concierge who seemed a bit overwhelmed. My room was fine with one big exception. It was a non-smoking room and the bathroom smelled strongly of cigarettes. I couldn't tell if it was because someone had smoked in there or if it was coming in through some other vent. Water pressure was crazy strong for a desert town! I live in a very wet part of the country and my water pressure isn't hal... read more
Business response:
Dear Guest, Thank you for taking the time to give us feedback on your recent stay. Even though our guest rooms are smoke-free, we occasionally have violations of this rule. We take these incidents seriously, and we thank you for bringing this to our attention and regret for the inconvenience caused. We are glad to know you loved the room. We hope to welcome you back in the future.Sincerely,Hotel Management
Business response:
Thank you, we look forward to serving you again.
Noisy neighbors
Business response:
Dear Julie Ann, Please accept our apologies for disrupting your stay caused by the noise disturbance from inconsiderate neighbors. On rare occasions, guests who do not adhere to the property rules concerning noise cause disturbance and annoyance to all those in the immediate vicinity. We regret that we could not resolve this immediately and also for the inconvenience caused. Your concerns have been shared with our team, and we will take necessary measures to ensure such inconveniences don't happen again. We hope you will sta... read more
Money valued It was nice & comfortable
Business response:
Dear Khawaja nadeem, We're delighted by your review! Maintaining a clean and comfortable space is our top priority, and we're thrilled that it left a positive impression on your stay. Our housekeeping team takes great pride in their work and will be delighted to hear your feedback. Your support is truly appreciated, and we can't wait to provide you with another outstanding stay here at Extended Stay America.Sincerely,Hotel Management
Friendly, and courteous service. I Highly recommend this property!
Close to sportsbars.
Business response:
Dear Curtis, We're delighted you found Extended Stay America conveniently located near sports bars! Your positive feedback is much appreciated. We strive to provide a comfortable and well-situated environment for our guests. Should your travels bring you back to the area, we look forward to welcoming you for another enjoyable stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - Old Town
How is Extended Stay America - Phoenix - Scottsdale - Old Town rated?
Extended Stay America - Phoenix - Scottsdale - Old Town has a 4.1 star rating with 1,190 reviews.
When is Extended Stay America - Phoenix - Scottsdale - Old Town open?
Extended Stay America - Phoenix - Scottsdale - Old Town is open now. It will close tomorrow at 12:00 a.m.