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Extended Stay America - Phoenix - Scottsdale - Old Town
- Hotels
- Scottsdale, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3560 North Marshall Way, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
the room they gave me was dirty i head to wait awhile for another room
Business response:
Dear Toni, Thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. However, we deeply apologize for the cleanliness issue you encountered upon arrival. Your comfort is essential to us, and we regret any inconvenience caused. We appreciate your patience as we promptly addressed the situation by providing an alternate room. This experience is not reflective of our usual standards, and we will reinfo... read more
Enjoyed the concience of having eateries and grocery shopping next door. Quiet semi residential neighborhood. Front desk staff was accommodating at check in.
Decent and quiet.
Business response:
Dear Maria, Thank you for including Extended Stay America in your travel plans. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad you loved the quietness of our accommodation. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely,Hotel Management
the property felt like a motel stay not a hotel
Business response:
Dear Ismail, Thank you for sharing your comments. We never want to disappoint any of our guests, so we apologize for your concerns during your stay. Please reach out to us for further assistance, and we hope you allow us to change your experience on the next visit. Sincerely,Hotel Management
Facility was close to shopping and dining. Overall property was ran down and not the cleanest. Virtually no amenities.
Business response:
Dear Gary, On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We will address your concerns. Thank you for mentioning the positive aspects of your stay. We would be grateful if you stayed with us again. We look forward to welcoming you back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - Old Town
How is Extended Stay America - Phoenix - Scottsdale - Old Town rated?
Extended Stay America - Phoenix - Scottsdale - Old Town has a 4.1 star rating with 1,190 reviews.
When is Extended Stay America - Phoenix - Scottsdale - Old Town open?
Extended Stay America - Phoenix - Scottsdale - Old Town is open now. It will close tomorrow at 12:00 a.m.