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Extended Stay America - Phoenix - Scottsdale - Old Town
- Hotels
- Scottsdale, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3560 North Marshall Way, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Money Value It was comfortable.
The room was clean but the bathtub had rust staining in it that could be cleaned out. The beds were really hard and uncomfortable. The door had issues with not unlatching with the key and we had issues getting into our room. I did notify the front desk but we had to fidget with the lock for at least 10 minutes each time we came back to our room in order to unlock the door to get in.
Business response:
Dear Jacqueline, We appreciate your feedback and apologize for any inconveniences you encountered during your stay. We will promptly address the concern with the rust staining and door latch and ensure to improve our guests' experiences in the future. Your comfort is important to us, and we hope you consider staying with us again to experience a more enjoyable visit. Thank you for sharing your thoughts.SincerelyHotel Management
When I first arrived at the property I was greeted by some very kind and polite staff who have gone above and beyond and have been very patient and understanding when it came to my pet I brought I'm very satisfied and it is a safe area.
Business response:
Dear Dustin, We're delighted that our staff made your stay pleasant and accommodating, especially with your pet. Ensuring a safe and welcoming environment for our guests and furry companions is important. Your satisfaction is our goal, and we appreciate your kind words. We look forward to hosting you again if your travels bring you back to the area. Safe travels!SincerelyHotel Management
Reianna is the best I would just like to say Reianna has been absolutely amazing any time I’ve needed anything really showing she has pride in her job with such a professional but also a wonderful hospitality welcoming that makes my stays such a pleasant experience
All was well.
Business response:
Dear Raymond, Thank you for staying with us at Extended Stay America. We are delighted to serve as a true home away from home for travelers, and our top priority is to ensure that every guest enjoys a relaxing experience with comfortable accommodations. We appreciate you taking the time to recognize our efforts, and we look forward to welcoming you back soon.Sincerely,Hotel Management
Shower needs some work. Leaks very bad. Other than that , nice place.
the room they gave me was dirty i head to wait awhile for another room
Business response:
Dear Toni, Thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. However, we deeply apologize for the cleanliness issue you encountered upon arrival. Your comfort is essential to us, and we regret any inconvenience caused. We appreciate your patience as we promptly addressed the situation by providing an alternate room. This experience is not reflective of our usual standards, and we will reinfo... read more
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - Old Town
How is Extended Stay America - Phoenix - Scottsdale - Old Town rated?
Extended Stay America - Phoenix - Scottsdale - Old Town has a 4.1 star rating with 1,106 reviews.
When is Extended Stay America - Phoenix - Scottsdale - Old Town open?
Extended Stay America - Phoenix - Scottsdale - Old Town is open now. It will close tomorrow at 12:00 a.m.