Extended Stay America - Phoenix - Scottsdale - Old Town

Ann 

on Expedia

3 years ago

Worst hotel stay of my life Upon checked in, the front desk staff on duty clearly did not know much about his duties, there were office supplies scattered everywhere on the counter, and on a shelf behind him, yet he searched everywhere for papers and other supplies. It took him several tries before he was able to initiate check-in procedures through his tablet, or sending instructions to the credit card charge devices and printer. He also insisted that the entire charge must be paid upon check-in, while clearly the standard ... read more

JENNIFER 

on Expedia

3 years ago

Be careful if you book this hotel online through a third party vendor, as the hotel will actually charge you again for the room. If you complain/point that out to them...they don't care. 

Brady 

on Expedia

3 years ago

The place was dirty! Walked into my first assigned room and walk right out. Candle wax on chair that look like bodily fluid, curtain had black marks where it looked like someone wiped a meth or crack pipe off with. The second room had hair(not mine) on everything, dirty finger(smudge) marks every where. Bathroom mirror falling apart! Mold also in the bathroom 

Dennis 

on Expedia

3 years ago

Total mess!! For the price it was ridiculous! Dirty, disgusting floor. Soap from previous clients. Ripped furniture and a disgusting smell. If we paid $20 a night, it would be too much. Do not stay here! The health department needs to check this place out!!! 

Tazbah 

on Expedia

3 years ago

convenient to my meeting 

Brad 

on Expedia

3 years ago

Good location 

Glenda 

on Expedia

3 years ago

Front desk are so rude