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Extended Stay America - Pittsburgh - Monroeville
- Other
- Monroeville, PA
About this business
Location details
3851 Northern Pike, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a quiet stay. The staff was friendly, helpful, and knowledgeable
Business response:
Dear Hope, Thank you for choosing Extended Stay America for your recent accommodations. We appreciate you mentioning our friendly, helpful staff. We pride ourselves on complete guest satisfaction, so we are thrilled this was your experience and will enjoy sharing these remarks with everyone. It was a pleasure hosting your visit, and we hope to welcome you back soon! Sincerely,Hotel Management
The parking lot needs to be repaved. There are too many potholes and broken pieces of asphalt. Older people, like me, frequently have balance and motility issues, and this kind of paving is an invitation to injuries.
The property and staff were great. Expedia was not. My dad got charged at check in even though I prepaid through Expedia because they were not aware it was prepaid. Had to sit on the phone for more than 30 min getting a refund from Expedia.
Business response:
Dear Carrin, Thank you for being our guest and sharing your experience with fellow travelers. We are pleased you enjoyed most of your stay and happy with the hospitable service you received from our staff. However, our goal is to exceed our guests' expectations. Therefore, we sincerely apologize for the issue you faced regarding the payment. We will share your concerns with our leaders, and we will use them as an opportunity to improve our guest experience. On behalf of everyone here at Extended Stay America, we invite you t... read more
Front desk was excellent. I was able to get everything I need from them and they were sweet about it. Only thing is the inability to have kitchen utensils available in the room. I was given the last package to borrow but the frying pan item were not available. We adapted but the kitchen was why we choose this property against the other 3. Overall it was warm, clean, and I felt safe ;)
everything was cool
Business response:
Dear Anee, Thank you for being our guest and sharing your comments. We are glad that we could provide you with a pleasant stay. We look forward to having you with us again for another enjoyable visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - Monroeville
How is Extended Stay America - Pittsburgh - Monroeville rated?
Extended Stay America - Pittsburgh - Monroeville has a 3.1 star rating with 2,709 reviews.
When is Extended Stay America - Pittsburgh - Monroeville open?
Extended Stay America - Pittsburgh - Monroeville is open now. It will close tomorrow at 12:00 a.m.