This profile has been claimed by the business owner or representative.
Extended Stay America - Pittsburgh - Monroeville
- Other
- Monroeville, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3851 Northern Pike, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disappointed I've stayed at extended stay motels in the past but this one was only mediocre. The grab and go breakfast consisted of only Granola bars no fruit no muffins. There was only sanka for decaf coffee which is horrible. The response from the clerk was well there is light roast. That is not the same!
Business response:
Thank you for being our guest. We know how important it is to start your day off right with a good breakfast, so we are sorry our complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly share your feedback with the appropriate team regarding food and beverage selections at our hotel. We appreciate you frequently staying with our brand and hope you will give us another opportunity to serve you better in the future. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager
Hotel The hotel were smelled very bad because people smoked weed in the room when we walked by, samething with the elevator. We booked with Expedia but the hotel staff said our reservation were decline so we need to call Expedia or book with them at the time to get the room. I wasn't happy with the hotel staff at all
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager
Like it or lump it! We reserved a room with a queen bed in June. When we checked in the clerk did not advise our choice was not available. When we entered the room an realized we had to double beds we made several calls to the desk clerk & asking for a supervisor regarding the discrepancy. We were told they had no other rooms our reservation was nonrefundable - like it or leave with no refund.
Business response:
Mohammad, thank you for taking the time to review our hotel. The staff interaction you mention in your review concerns us very much. We pride ourselves on welcoming each of our guests, and we are sorry this was not your experience. Rest assured we will follow up on your concerns to ensure we are well poised to serve you better during your next stay. Sincerely, General Manager
Business response:
Thank you for taking the time to share your rating. We are glad you had a pleasant stay overall, but apologize if we missed meeting all your expectations. We hope to see you again and have the opportunity to make your next visit perfect in every respect. Sincerely, General Manager
Business response:
Venkatesh, thank you for taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Cheap Motel Feel The hotel itself was alright but for what we paid, it was not okay. The staff were nice & accommodating but the room was not what we expected. The sheet was stained, amenities consisted of a bar of soap & free breakfast was coffee & a granola bar. We had relatives staying in other hotels in the area that were WAY nicer for around the same price.
Business response:
Thank you for taking the time to comment about your visit to our hotel. We are happy to know you liked our courteous associates, but we are sorry for not being able to meet all of your expectations. We've shared your comments with the team to identify where we fell short so the problems can be corrected. We appreciate you bringing this to our attention. We hope to see you again, should your travels bring you back to our area. Sincerely, General Manager
Business response:
Many thanks for posting your gracious rating about Extended Stay America - Pittsburgh - Monroeville. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was great to have you here, and we hope to see you again soon. Sincerely, General Manager
Amazing Stay It was a great stay close to restaurants and the lively city.
Business response:
Haley, thank you for staying with us, and for your wonderful feedback. We are thrilled that you loved our terrific location as well as our hotel and facilities. Thanks for your business, and we to see you again soon at Extended Stay America - Pittsburgh - Monroeville. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Pittsburgh - Monroeville
How is Extended Stay America - Pittsburgh - Monroeville rated?
Extended Stay America - Pittsburgh - Monroeville has a 4.2 star rating with 1,507 reviews.
When is Extended Stay America - Pittsburgh - Monroeville open?
Extended Stay America - Pittsburgh - Monroeville is open now. It will close tomorrow at 12:00 a.m.