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Extended Stay America - Pittsburgh - Monroeville
- Other
- Monroeville, PA
About this business
Location details
3851 Northern Pike, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Found spider i really found big spider in this room , I will say pay little more and look something else , as staff was very good . i told him gently , you know i have seen spider in room ... If i din't fund spider then i have rated 4 but because if spider i am rating 2.5 .. We like parking and location . ..
Business response:
Sud, thank you for being our guest. We are happy to know you were impressed with the service provided by our courteous associates and liked our location. However, we are sorry for the cleanliness issue you encountered in your room. Your feedback has been discussed with our housekeeping team to ensure every room is properly clean. We hope the positive aspects of your visit will bring you back for a much better experience. Sincerely, Hotel Management
Basic Staff was friendly and helpful. Room was clean.
Business response:
Aaron, thank you for selecting Extended Stay America for accommodation and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thanks again for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management
Excellent staycation Home away from home nice place to get peace and quiet
Business response:
Nikkie, thank you for being our guest at Extended Stay America and for sharing your experience. We are thrilled to know that you were completely satisfied with your stay. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Excellent for the weekend!! It was a wonderful experience. There was a kitchenette area in the room which was beyond convenient, good closet and bathroom space. The hotel is less than 10 min from the Mall and is right next to all of the restaurants and vendors you could possibly think of. Definitely use this hotel, and they were able to accommodate my early check in. I will be using this place again.
Business response:
Melissa, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you liked the kitchenette in your room and that our location was perfect for your needs. Thanks for allowing us to be of service. We look forward to your next visit. Sincerely, Hotel Management
Pleasant experience Nice, pleasant hotel for the price we paid.. Happy with the amenities.. Breakfast area was too small, but I guess we can live with that.. Very close to my destination and places we wanted to go.
Business response:
Thank you for taking time to provide feedback about your stay at Extended Stay America. We are delighted to read you liked the value we offer and that our location was perfect for your needs. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
When other coworkers were paying $150-200 to stay the night in a hotel because of inclement weather-I was paying half the price for the same amount of comfort. The desk employee was fabulous; how can you be that nice at 4am? She was a sweetheart!
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We can’t wait to share your kind comments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Great location, but ..... The location was great. There was no one at the front desk to great us. When he did come to the desk he was very pleasant. After we went to dinner, came back to take a shower and there was no hot water after running it for over 20 minutes. The breakfast was very disappointing
Business response:
Thanks for evaluating your stay. We are glad to read you had an overall pleasant visit and liked our location. That being said, we are sorry for the maintenance issue you experienced in your bathroom and regret the inconvenience it caused. Your concerns will be shared with the respective team. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Nice experience I am always happy with the facilities when I go there. I have not had any issues recently.
Business response:
Thanks for making Extended Stay America a part of your travel plans. We are glad to know all went great during your stay and that our service and facilities were to your satisfaction. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management
Lady at front desk don’t have well manners.
Business response:
Ron, thank you for taking the time to evaluate your stay with us. We are disappointed by the interaction with our front desk staff. We would welcome the opportunity to hear more about the details of your experience, as it is valuable to improving the quality of our service. We hope you will stay with us again so we can provide the service you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - Monroeville
How is Extended Stay America - Pittsburgh - Monroeville rated?
Extended Stay America - Pittsburgh - Monroeville has a 3.1 star rating with 2,808 reviews.
When is Extended Stay America - Pittsburgh - Monroeville open?
Extended Stay America - Pittsburgh - Monroeville is open now. It will close tomorrow at 12:00 a.m.