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Extended Stay America - Pittsburgh - Monroeville
- Other
- Monroeville, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3851 Northern Pike, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The only real issue was the wait time at the front desk. There was never anyone there and guests had to wait several minutes for someone to show up.
Business response:
Thank you for taking the time to write a review of your stay. I am sorry to hear that you had to wait awhile at the desk. In response to your feedback, I am making sure that there is a Guest service representative is present at all times. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Clean Nice
Business response:
I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with your stay. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Business trip. Great Hotel Great location and excellent staff. Very helpful... Would definitely stay again
Business response:
I want to thank you for taking the time to post a review of your stay. It is good to know you valued our convenient location and helpful staff. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Disapointing stay When finding no amenities in the room, told by check-in staff (proudly!) that all amenities (hair dryer, coffee maker) had to be requested. Nothing was left in the room. No decaf coffee anywhere or anytime on premises. Did not even provide a plastic cup in the bathroom! Continental Breakfast was worst and most minimal I have ever experienced (with of course no decaf, instant or otherwise) and no apology for any of the inadequacies. Stayed in several other Extended Stay America hotels in the past with much b... read more
Business response:
Your feedback is important. I am sorry to hear that you didn't enjoy your stay. I apologize for the rudeness of the front desk staff and also for the lack of breakfast items and amenities. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Very clean, modern, quiet neighborhood. Weekly housekeeping.
Business response:
We appreciate you taking the time to share your experience. Your positive comments on our quiet area and clean facilities are much appreciated. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Stayed on 3rd floor, has some issues with drainage in the tub.. otherwise great stay
Business response:
Thank you for sharing your experience with us. It is pleasing to know you had a great stay at our hotel. Also, our maintenance engineer has addressed the issue with your tub. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Convenient and affordable I liked the setup of the room and it was cozy; the room was noisy, the bathroom door squeaked every time I opened it, the heat made noise every time it turned on and off. I stayed a total of 4 days and housekeeping did not come in once to change a towel or even the garbage.
Business response:
Thank you for taking the time to share your comments. It is great to see you favored the coziness of you room, but i is disappointing that your room was also noisy. We will work yo fix those issues. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Frequently asked questions about Extended Stay America - Pittsburgh - Monroeville
How is Extended Stay America - Pittsburgh - Monroeville rated?
Extended Stay America - Pittsburgh - Monroeville has a 4.2 star rating with 1,476 reviews.
When is Extended Stay America - Pittsburgh - Monroeville open?
Extended Stay America - Pittsburgh - Monroeville is open now. It will close tomorrow at 12:00 a.m.