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Extended Stay America - Pittsburgh - Monroeville
- Other
- Monroeville, PA
About this business
Location details
3851 Northern Pike, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pleased
Business response:
Kevin, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Very sparse breakfast; no access to any drink nor food in lobby except during breakfast. Broken ironing board; dogs barking in the room across the hall. Ugh!
Business response:
Thank you for being our guest. We are sorry for the issues you experienced during your stay and regret the inconvenience it caused. Your feedback with regards to the ironing board has been discussed with our maintenance team to take care of the issue and fix it immediately. Also, your concerns with regards to our grab-and-go breakfast have been shared with our Brand Leaders so they have knowledge of our guests' desires and will assist them in determining new future offerings. Thanks again, and we look forward to your next vi... read more
Business response:
Thank you for your review. Your total satisfaction is always our top priority, and we are sorry we failed to deliver that. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Don't let the outside fool you. At first look you wonder, but when you go in the staff is very friendly. The rooms are very clean. I have stayed at big name hotels and this one has out ranked a lot of them in cleanliness. They also make great coffee and is close to at least two malls.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
COMFORTS OF HOME I rated this hotel because of the comforts of home it provided. It is not a five star based on the standard of luxury hotel. It gave me as close to a home experience as I could expect from a hotel. The WIFI was good, although I periodically had to re-log in, not more than once per day. It had kitchen facilities in the room so I could have coffee, snacks and breakfast when I wanted and what I wanted. One has to request a dish pack on check in if you want one. You must also request pots and pans. A mini coffe... read more
Business response:
Thank you for writing the detailed review regarding your stay at Extended Stay America. We appreciate you highlighting the features of our property and had an enjoyable time with us. That being said, we also value your observations and have taken a note of it. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Hotel Management
Nice Hotel in Minroeville, PA Very nice staff. Staff was helpful with check-in & entettainment & resturants. Locations is nice & easy to get to everthing.
Business response:
Mookieb, thank you for sharing the perfect feedback of Extended Stay America. We are glad to know you loved our ideal location close to many places and that you were impressed with our friendly staff. Your compliments will be shared with our associates for doing a great job, and we cannot wait to host you again. Sincerely, Hotel Management
Business response:
Thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Utensils are not in good condition.
Business response:
Thanks for sharing your feedback. Although you liked our offerings and had a great stay with us, we apologize that you weren’t happy with the quality of the dishware. It was a pleasure having you as our guest, and we look forward to seeing you again soon. Sincerely, Hotel Management
Not impressed
Business response:
Thank you for your visit. We are glad to see you had an overall good stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - Monroeville
How is Extended Stay America - Pittsburgh - Monroeville rated?
Extended Stay America - Pittsburgh - Monroeville has a 3.1 star rating with 2,808 reviews.
When is Extended Stay America - Pittsburgh - Monroeville open?
Extended Stay America - Pittsburgh - Monroeville is open now. It will close tomorrow at 12:00 a.m.