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Extended Stay America - Pittsburgh - Monroeville
- Other
- Monroeville, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3851 Northern Pike, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel, close to where we needed to be. The first night our key lock battery died. After 4 trips to tell them our key got us in the side door but not our room did they come up to check. They realized we needed a new battery to use the key card. The desk person didn't know how to fix so we had to wait a total of 30 minutes for another person to change. Then 2 days later our keys were deactivated. I went to get activated again. Got in the room. My husband then got his reactivated. Mine didn't work again after that because ... read more
Business response:
Thank you for your comments and providing the review of your visit to our hotel. We pride ourselves on delivering exceptional service to our guests and it sounds like the overall impression was good. However,we apologize for the service issues you experienced. I will use your feedback as a training tool to improve our service going forward. Thanks for being our guest, and we would love the opportunity to welcome you back soon. Sincerely, General Manager
Best Nice place
Business response:
It was a pleasure having you as our guest at Extended Stay America - Pittsburgh – Monroeville. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, General Manager
Hotels extended stay The girls at the front desk were very helpful and sweet
Business response:
Shawnae, it was our pleasure having you as our guest at Extended Stay America - Pittsburgh – Monroeville. We are thrilled to know you loved the excellent service provided by our front desk associates. We hope to have the opportunity of welcoming you back on a future visit. Sincerely, General Manager
The continental breakfast was not of comparable value to several other hotels in the Monroeville. area. Should take one of the conference rooms and make it a multi purpose conference and breakfast serving rooms. That is what other national hotel chains do to improve their accommodations. Also need ice machine, the ice tray in the fridge does not cut it when you need ice immediately.
Business response:
Thank you for staying with us and reviewing your experience. It’s our pleasure knowing you had an overall nice stay. We value your observations and hope you will return as we would love to provide you with a better stay experience. Sincerely, General Manager
No Problem No house keeping services.
Business response:
Thank you for being our guest at Extended Stay America - Pittsburgh – Monroeville. We're delighted your stay was mostly positive. We would like to inform you that, our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion. If we did not communicate this properly at check-in, please accept our apologies. We hope you consider staying with us again soon! Sincerely, General Manager
It was very conveniently located for business in M It was a good time considering a budget facility. There are no extras such as food service, gym or pool.
Business response:
Harvey, thank you for staying with us and sharing your experience. It is nice to read you not only enjoyed our convenient location and your comfortable suite, but also found us to be a good value. It was a pleasure having you as our guest, and we hope you will choose us again in the future. Sincerely, General Manager
It was good but breakfast was not impressive and the beds were not comfy.
Business response:
Dominic, thank you for reviewing your visit. We are pleased you had a pleasant stay and were satisfied with some aspects of our hotel. However, we are sorry that our breakfast offerings were not to your liking and for the inconvenience you experienced with our beds. We will share your feedback with the concerned teams as we plan any future changes. Thanks again, we hope to welcome you back in the future. Sincerely, General Manager
Good hotel for good price Decent hotel for the price and area, comfortable and clean room. Would book again if need be
Business response:
Thank you for taking the time to share your experience. We are pleased are reading you positive comments regarding our affordable rates and clean accommodations. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Frequently asked questions about Extended Stay America - Pittsburgh - Monroeville
How is Extended Stay America - Pittsburgh - Monroeville rated?
Extended Stay America - Pittsburgh - Monroeville has a 4.2 star rating with 1,476 reviews.
When is Extended Stay America - Pittsburgh - Monroeville open?
Extended Stay America - Pittsburgh - Monroeville is open now. It will close tomorrow at 12:00 a.m.