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Extended Stay America - Pittsburgh - Monroeville
- Other
- Monroeville, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3851 Northern Pike, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good trip Safe area
Business response:
Duane, thank you for selecting Extended Stay America - Pittsburgh - Monroeville. It makes us happy to know that we were able to deliver a pleasant stay to you. We appreciate your feedback and hope to have you as our guest again. Sincerely, General Manager
Business response:
Kerri, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America - Pittsburgh - Monroeville. Sincerely, General Manager
Don't stay here We arrived and there was no one at the front desk. After waiting 20 minutes someone finally arrived to check us in. The lobby ceiling was in shambles with holes and exposed pipes. Credit Card was charged even though the Stay had been pre-paid through hotels.com.
Business response:
Please accept our apologies for the concerns you outlined in your review. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is important to us, and we will use it to improve our service and facilities going forward. We are truly sorry and hope you will consider giving us a second chance in the future. Sincerely, General Manager
Front desk person was rude at checkout. We felt we were bothering her when checking out. Free breakfast is false. Breakfast is a meal. This hotel had coffee and granola bars. Coffee and granola bars are appreciated, but hotel should not list as "free breakfast".
Business response:
Jamie, we apologize for the service issues you encountered with our one of the associates. Please be assured we will investigate the circumstances you described and take the appropriate action to prevent it from reoccurring. We are also sorry our grab-and-go breakfast did not live up to your expectations. Your feedback will be shared with the Food and Beverage team. We hope you will consider giving us the opportunity to make it up to you on a future visit. Sincerely, General Manager
It was ok. Didn't have room service. Don't know if that was because it was my first time or not. There was a lot of noise during the stay between other guests and construction. Was supposed to have a queen sized bed and slept in a full size one.
Business response:
Earl, thanks for evaluating your stay. We are glad you had an overall pleasant visit. That being said, we apologize for the noise and service issues you encountered while here. Our front desk is available to resolve issues such as these. I would also like to inform you that our housekeeping service is designed for long-term guests, however, we are happy to offer this service to you at a minimal fee. We are sorry if this was not shared with you at the time of check-in. We hope you will give us an opportunity to make this up t... read more
Business response:
Thank you for the terrific review. We are glad your experience at our hotel left you feeling refreshed, cared for and valued. All of us at Extended Stay America - Pittsburgh – Monroeville look forward to having you stay with us again. Sincerely, General Manager
the bed was very uncomfortable had very hard time getting to sleep
Business response:
Adrian, thanks for evaluating your stay. We want our guests to have a restful night’s sleep, and I am sorry that you found our beds uncomfortable. Our front desk is available 24 hours a day, so we would have been happy to move you to another room at your request. Your feedback will help us to improve our facilities. We hope that you will visit us again and will do our best to provide you with a better experience. Sincerely, General Manager
The "Breakfast". The room was clean, no issues there. The "breakfast" was a disappointment, if I had known it consisted of only chocolate muffins and granola bars I would have booked room at another Hotel. Having breakfast at a hotel saves time when travelling long distances and gives a good foundation for the rest of the day. We Will not stay at this hotel next time.
Business response:
Karl, we appreciate you being our guest. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. When we receive this type of valuable feedback, it is always shared with our Brand Leaders so they have knowledge of our guests' desires regarding breakfast choices and assists them in determining new future offerings. Thank you for your feedback, and please consider staying with us again. Sincere... read more
Holiday Weekend Problem when I returned to the hotel after 11pm and my key card would not open the front door. I had to go around the building to another door for my key card to work and let me in.
Business response:
Thank you for being our guest at Extended Stay America - Pittsburgh - Monroeville. We are pleased to know you enjoyed your overall stay and that you were impressed with most aspects of our hotel. However, I am sorry for the issue you experienced during your visit and regret the inconvenience it caused. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager
Frequently asked questions about Extended Stay America - Pittsburgh - Monroeville
How is Extended Stay America - Pittsburgh - Monroeville rated?
Extended Stay America - Pittsburgh - Monroeville has a 4.2 star rating with 1,507 reviews.
When is Extended Stay America - Pittsburgh - Monroeville open?
Extended Stay America - Pittsburgh - Monroeville is open now. It will close tomorrow at 12:00 a.m.