Extended Stay America - Pittsburgh - Monroeville's cover image

This profile has been claimed by the business owner or representative.

Extended Stay America - Pittsburgh - Monroeville

3.1
  • Other
  • Monroeville, PA

About this business

Other

Location details

3851 Northern Pike, Monroeville, PA, 15146, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.12,808 reviews
Select a rating
Don's profile image
Don 
9 years ago

The continental breakfast was not of comparable value to several other hotels in the Monroeville. area. Should take one of the conference rooms and make it a multi purpose conference and breakfast serving rooms. That is what other national hotel chains do to improve their accommodations. Also need ice machine, the ice tray in the fridge does not cut it when you need ice immediately. 

Business response:

Thank you for staying with us and reviewing your experience. It’s our pleasure knowing you had an overall nice stay. We value your observations and hope you will return as we would love to provide you with a better stay experience. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
9 years ago

No Problem No house keeping services. 

Business response:

Thank you for being our guest at Extended Stay America - Pittsburgh – Monroeville. We're delighted your stay was mostly positive. We would like to inform you that, our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion. If we did not communicate this properly at check-in, please accept our apologies. We hope you consider staying with us again soon! Sincerely, General Manager 

Harvey's profile image
Harvey 
9 years ago

It was very conveniently located for business in M It was a good time considering a budget facility. There are no extras such as food service, gym or pool. 

Business response:

Harvey, thank you for staying with us and sharing your experience. It is nice to read you not only enjoyed our convenient location and your comfortable suite, but also found us to be a good value. It was a pleasure having you as our guest, and we hope you will choose us again in the future. Sincerely, General Manager 

Dominic's profile image
Dominic 
9 years ago

It was good but breakfast was not impressive and the beds were not comfy. 

Business response:

Dominic, thank you for reviewing your visit. We are pleased you had a pleasant stay and were satisfied with some aspects of our hotel. However, we are sorry that our breakfast offerings were not to your liking and for the inconvenience you experienced with our beds. We will share your feedback with the concerned teams as we plan any future changes. Thanks again, we hope to welcome you back in the future. Sincerely, General Manager 

Josephine's profile image
Josephine 
9 years ago
Anonymous's profile image
Anonymous 
9 years ago

Good hotel for good price Decent hotel for the price and area, comfortable and clean room. Would book again if need be 

Business response:

Thank you for taking the time to share your experience. We are pleased are reading you positive comments regarding our affordable rates and clean accommodations. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. 

Anonymous's profile image
Anonymous 
9 years ago
Roger's profile image
Roger 
9 years ago

Convenient location to all my family destinations. I found the room to be very comfortable,clean, & quiet. I thought it was an exceptional value & would definitely stay there again in the future. Exceeded my expectations! Continue doing what you are doing. 

Anonymous's profile image
Anonymous 
9 years ago

Rude morning staff THE MORNING STAFF WAS OUTSIDE SMOKING & RUNNING THEIR MOUTH AS I WAITED AT THE FRONT DESK TO CHECK OUT... 

Business response:

Thank you for bringing your experience to our attention. I sincerely apologize for the lack of customer service you received from our staff. They will be coached and addressed on the proper customer service that must be shown at all times. We would love to have another chance to provide you with a better experience the next time you're in town. 

Frequently asked questions about Extended Stay America - Pittsburgh - Monroeville

How is Extended Stay America - Pittsburgh - Monroeville rated?

Extended Stay America - Pittsburgh - Monroeville has a 3.1 star rating with 2,808 reviews. 

When is Extended Stay America - Pittsburgh - Monroeville open?

Extended Stay America - Pittsburgh - Monroeville is open now. It will close tomorrow at 12:00 a.m.