Extended Stay America - Pittsburgh - Monroeville

L 

on Expedia

5 months ago

I’ve traveled all over, but this experience was unlike anything I’ve ever had. After a long 8-hour drive, I arrived at the hotel, only to be shocked by how dirty and disgusting the room was. The floor was sticky like someone had done construction work, and the smell was unbearable. To make matters worse, the bathroom had used tissues —it was clear that no one had bothered to clean properly. When I went to the front desk to address the issue, the staff was incredibly rude. She barely apologized and offered me two options: a r... read more

Anonymous 

on Expedia

5 months ago

Never again The room was dirty. Cob webs on the ceiling,windows, stuff stained the walls and desk chair. Cereal and cat litter on the floor. Disrepair of tub, furniture and walls. Trash in the parking lot. Long term residents were loud with many visitors after 10pm. Front desk staff did nothing. Phone did not work. Even the tv remote was dirty.toilet was loose. 

ron 

on Expedia

6 months ago

Worst hotel stay This may have been the worst hotel stay we’ve had in a long time and we travel 20+ times a year. Shower was filthy, rooms smelled terrible, hallways were dirty, and one of the maintenance or cleaning guys was very inconsiderate. We got onto a small elevator and he pushed his way with a trash bin onto the elevator pushing us against the wall. Trash smelled terrible and the guy was an as-$&$@e. Never staying here agai. 

ron 

on Expedia

6 months ago

Not the best 

Bruce 

on Expedia

6 months ago

I didn’t even stay the night it was just so bad 

Steve 

on Expedia

6 months ago

Very dirty 

Anonymous 

on Expedia

6 months ago

Felt dirtier AFTER staying there It was one of those places where I felt dirtier after staying there than I did when i arrived after driving 4 hours. Front door to lobby was broken and stuck wide open and temps were down to 15 degrees outside at night. Room floor was dirty, halways had trash on carpet that never got vacuumed, and elevator call button was broken on upper floors. Just not great. 

Tammy L. 

on Expedia

7 months ago

Room was NOTHING as advertised. Old, outdated, falling apart. People loud, hanging outside and in hallways in grps. "Breakfast included" was a joke. If i wasnt so tired, i would have left and went somewhere else. 

Jennifer 

on Expedia

7 months ago

The property looked run down. People were smoking where no smoking signs were visible. We couldn’t get more towels. The room was dirty and smelled like fried fish. A shelf broke when I went to put my things on it. Couldn’t connect to the WiFi.