Extended Stay America - Pittsburgh - West Mifflin

Business response:

Dear Anurag, Thank you for choosing Extended Stay America. We are pleased you had a good time at our hotel during your visit to our city. However, we are sorry that breakfast choices did not meet your expectations. Your remarks are noted and shared for further improvement. Please return, and we look forward to your next stay with us to be better. Sincerely,Hotel Management 

Business response:

Dear Monika, Thank you for choosing Extended Stay America. It is nice knowing you had a good stay. However, we are sorry for not meeting some of your expectations. We'll pass your feedback on to the right person to improve it. Please return; we will surely provide you with the outstanding stay you deserve.Sincerely,Hotel Management 

Business response:

Dear Timothy, We appreciate your feedback regarding your recent stay. While we strive to provide a comfortable experience for all our guests, we understand that preferences may vary. We apologize if our breakfast offerings did not meet your expectations. Your input helps us identify areas for improvement, and we'll consider your comments as we continue to enhance our services. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.Sincerely,Hotel Management 

Business response:

Dear Andrea, Thank you for your feedback. We apologize for the inconvenience caused by the unpleasant odor and the aged condition of the property. Maintaining clean and well-maintained accommodations is our top priority, and we will take note of your feedback for future improvements. Our goal is to provide the highest level of service possible, and we hope to have the opportunity to exceed your expectations during your next visit. Thank you again for your feedback, and we look forward to welcoming you back soon. Sincerely,Ho... read more

Business response:

Dear Piettro, Thank you for choosing us. It has always been our aim to provide a pleasant stay during your time with us, and we are happy you had one. Please return on your next trip and stay with us to have another experience.Sincerely,Hotel Management