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Extended Stay America - Pittsburgh - West Mifflin
- Hotels
- West Mifflin, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1303 Lebanon Church Rd., West Mifflin, PA, 15236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great staff, amazing price on last minute deal. Very much appreciated.
While check in went very quickly , when we arrived at our room we noticed stained carpeting , and some sticky substance on the walls of the bathroom with hair in it .. yuck! The staff was perfectly nice but the vibe and people around was a bit on the shady side . Glad we only stayed one night !
Business response:
Dear Matt, Thank you for your feedback about your recent stay with us. It saddens us to learn about your disappointing experience at our hotel. We don't want guests to leave with this impression. The description you gave is unacceptable, and we will take appropriate action as we move ahead. On the positive side, it is nice to know you had a satisfactory stay, were pleased with the staff, and were impressed with the check-in process. We hope you will consider returning for another stay. Sincerely,Hotel Management
This was a decent place to stay long term because of the kitchen facilities The staff were very good. Justin was great! Discontinue the so-called breakfast. Rooms have kitchens anyway.
Business response:
Dear Ruth, We appreciate you for choosing to stay at Extended Stay America for your recent accommodation and taking the time to write a review. It's great to know you had a wonderful stay and enjoyed having a kitchen. Your compliments on Justin's service are shared with the team for encouragement. However, we are sorry for the breakfast experience and will pass on these notes to the respective team for improvement. Please revisit us soon for another flawless experience. Sincerely,Hotel Management
Room clean
Peaceful
Business response:
Dear Christopher, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great to know you enjoyed your time and that our property and service met all your expectations for a peaceful stay! We look forward to sharing your positive feedback with our team. We hope you will revisit the area the next time you are in it. Sincerely,Hotel Management
Room was not as expected. Rugs felt dirty.
Business response:
DearChristina,Thank you for selecting Extended Stay America. Reading about your experience during your stay with us brings us joy. Our aim is to meet and exceed our guests' expectations, and we are happy this was your case, too. However, we are sorry that you were disturbed by the cleanliness of the rugs and found the room less maintained. We will work on this with our housekeeping team and see how we can better our guest's experience as we advance. We look forward to hosting you again on your next visit to our area.Sincerel... read more
Not for me Staff was friendly and very helpful. Room smelled like cigarette smoke as evidenced by cigarette butts in window sill. Asked for small pan and one was quickly provided but the quality of one taken from a dumpster at Goodwill. I am very sensitive to noise and too much traffic noise from room facing street. Windows do not close securely and there are double windows which would help cut down on noise but they are disabled so screens can be installed. Guess that is for the smokers. AC is waaaaay too loud but cooled th... read more
Business response:
Dear James, Thank you for your feedback. We are glad our staff could assist you effectively. However, we sincerely apologize for the issues with the room's odor, the pan quality, and the noise disturbances. We are addressing the smell of smoke and will review the condition of the kitchenware. Your feedback on the windows and AC will be used to improve our facilities. We appreciate your understanding and hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management
The staff members I spoke to were very nice and helpful. While the rooms were clean they had a very stale odor from past smokers (rooms were non smoking). Humidity in the rooms was uncomfortable. Common areas in the hotel could have used a good vacuuming.
Frequently asked questions about Extended Stay America - Pittsburgh - West Mifflin
How is Extended Stay America - Pittsburgh - West Mifflin rated?
Extended Stay America - Pittsburgh - West Mifflin has a 4.2 star rating with 1,453 reviews.
When is Extended Stay America - Pittsburgh - West Mifflin open?
Extended Stay America - Pittsburgh - West Mifflin is open now. It will close tomorrow at 12:00 a.m.