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Extended Stay America - Pittsburgh - West Mifflin
- Hotels
- West Mifflin, PA
About this business
Location details
1303 Lebanon Church Rd., West Mifflin, PA, 15236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was friendly. Definitely very quiet. Didn't like how everyone smoked at front door. Right under sign that said no smoking. Definitely not 100 feet from front door. Room needs updated, badly. Mold on shower curtain. Shelf in closet broke. Fridge was dirty. You weren't able to use Side door to enter building. The reader doesn't work. The complimentary breakfast is laughable. Only coffee and muffins and oatmeal.
Business response:
Dear Theresa,We appreciate your positive feedback about our staff and the peaceful environment. However, we sincerely apologize for the issues you experienced during your stay. The disregard for the no-smoking policy and maintenance concerns will be addressed with our team to improve guest experiences. Additionally, we understand your concerns regarding the limited breakfast options and the malfunctioning side door. Your input is invaluable as we work to improve these areas. Thank you again for your feedback, as it helps us ... read more
Nice place Clean nice room, friendly staff
Business response:
Dear Francis,Thank you for choosing Extended Stay America and sharing your experience. We’re glad you enjoyed the clean accommodations and welcoming service. Your satisfaction means a lot to us. It was a true pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Management
Staff was great the place was clean but relatively run down. Id say it was good for the price.
Business response:
Dear Tiffany,We're thrilled that our staff made a positive impact and that you found the property clean during your stay. We appreciate your understanding of the hotel's condition and recognize that there is room for improvement. We're committed to addressing them with our team to ensure a more enjoyable experience for the future. Thank you for your feedback. We hope you will give us another chance to demonstrate the excellent service you should have experienced on this visit.Sincerely,Hotel Management
Na
It was a great experience
Business response:
Dear Clinton,Thank you for the fantastic review of Extended Stay America. We’re thrilled to know you had such a positive experience with us. Creating a memorable and enjoyable stay for our guests is always our goal, and your kind words motivate us to keep delivering our best. We hope to welcome you back soon for another enjoyable stay.Sincerely,Hotel Management
Very well
Business response:
Dear Carlos,Thank you for your feedback! We are delighted to hear you had a great experience at Extended Stay America. We strive to provide all our guests with comfort and quality, and we look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Management
The ironing board did not have a pad. The shower rod was falling off. There was a cockroach on the counter.
Business response:
Dear Guest,We regret that your room’s condition fell short of a comfortable experience, and we’re especially concerned about the maintenance and cleanliness concerns you mentioned. Our team is committed to upholding high standards, and your feedback will guide us in addressing these areas. Please note that we are committed to ensuring that these issues are resolved to prevent future occurrences. Thank you again for your feedback, as it helps us improve the experience for all of our guests. We hope we have the opportunity to ... read more
Very friendly staff. Room is well equipped. We unfortunately had loud people upstairs (stomping around, dragging items) which impacted sleeping. (We didn’t think to call down to the office; they might have been able to help.) The bedding was quite thin, so we had to keep the heat on.
Frequently asked questions about Extended Stay America - Pittsburgh - West Mifflin
How is Extended Stay America - Pittsburgh - West Mifflin rated?
Extended Stay America - Pittsburgh - West Mifflin has a 3.6 star rating with 1,959 reviews.
When is Extended Stay America - Pittsburgh - West Mifflin open?
Extended Stay America - Pittsburgh - West Mifflin is open now. It will close tomorrow at 12:00 a.m.