This profile has been claimed by the business owner or representative.
Extended Stay America - Pittsburgh - West Mifflin
- Hotels
- West Mifflin, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1303 Lebanon Church Rd., West Mifflin, PA, 15236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a great experience
Business response:
Dear Clinton,Thank you for the fantastic review of Extended Stay America. We’re thrilled to know you had such a positive experience with us. Creating a memorable and enjoyable stay for our guests is always our goal, and your kind words motivate us to keep delivering our best. We hope to welcome you back soon for another enjoyable stay.Sincerely,Hotel Management
Very well
Business response:
Dear Carlos,Thank you for your feedback! We are delighted to hear you had a great experience at Extended Stay America. We strive to provide all our guests with comfort and quality, and we look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Management
The ironing board did not have a pad. The shower rod was falling off. There was a cockroach on the counter.
Business response:
Dear Guest,We regret that your room’s condition fell short of a comfortable experience, and we’re especially concerned about the maintenance and cleanliness concerns you mentioned. Our team is committed to upholding high standards, and your feedback will guide us in addressing these areas. Please note that we are committed to ensuring that these issues are resolved to prevent future occurrences. Thank you again for your feedback, as it helps us improve the experience for all of our guests. We hope we have the opportunity to ... read more
Our toilet would not flush. Maintenance left for the day and the desk clerk came to room advised us to fill back of toilet with buckets of water due to no other rooms available. The valve on toilet was adjusted and toilet filled but only one time and we were left to fill the back of toilet with cups of water. Desk staff was notified about issue at checkout and no apologies were issued staff was very passive about incident.
Business response:
Dear Candice,We sincerely apologize for the difficulties you faced during your stay. It’s disappointing to learn that the toilet issue was not resolved to your satisfaction and that you had to find temporary solutions. We also regret that our front desk team did not provide the attentive service you expected. Your feedback is invaluable in helping us identify areas for improvement, and we are committed to enhancing both our maintenance response and guest service. We truly hope you will give us another chance to prove we are ... read more
Easy check-in - free onsite parking - good value.
It was a good experience Only problem I had was someone hair was on the bathroom floor it was in the shower and stuck on the shower curtain. Other than the hair problem we had no complaints very clean and quiet I was able to do some schoolwork Staff was very helpful and pleasant
Business response:
Dear Tanisha, Thank you for choosing to stay with us and for taking the time to share your review. We are pleased that, with the exception of a few issues, you had a pleasant stay overall. Our team always appreciates knowing where we can redirect our focus in order to strengthen our hospitality efforts, so we are grateful for each of your comments. Your kind words for our peaceful accommodations and friendly staff are much appreciated. We enjoyed having you as our guest and hope for the opportunity to host your future visits... read more
I want to start off with the good aspects of the hotel. The staff I encountered were all beyond friendly as were the people that were staying there. That being said the pricing for this place was way overpriced for the condition of the hotel. The room was outdated as were most of the amenities in it. The walls were chipped and scratched, the doors were dirty as was the shower. The AC in the room was set at 58 which was very odd and very cold. The linens and towels were clean and the bed was fine. The hallways smell musty and... read more
Business response:
Dear Baily,We're delighted to hear that our staff made a positive impression with their friendliness and that you found the linens and towels to be clean. However, we regret to learn that the condition of the hotel did not meet your expectations. Your comments regarding the outdated amenities and cleanliness are important to us and will be addressed with our team. We truly appreciate your feedback, as it helps us identify areas for improvement. While we're glad it was suitable for a quick stay, we hope to provide a more sati... read more
Frequently asked questions about Extended Stay America - Pittsburgh - West Mifflin
How is Extended Stay America - Pittsburgh - West Mifflin rated?
Extended Stay America - Pittsburgh - West Mifflin has a 4.2 star rating with 1,453 reviews.
When is Extended Stay America - Pittsburgh - West Mifflin open?
Extended Stay America - Pittsburgh - West Mifflin is open now. It will close tomorrow at 12:00 a.m.