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Extended Stay America - Pittsburgh - West Mifflin
- Hotels
- West Mifflin, PA
About this business
Location details
1303 Lebanon Church Rd., West Mifflin, PA, 15236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A lot of traffic construction in the area. Takes a long time to get around the local areas.
Business response:
Dear Jason, Thank you for sharing your experience. We understand that local construction has made travel in the area more challenging, and we sincerely regret any inconvenience this caused during your stay. While we may not be able to control outside conditions, we appreciate your patience and will do our best to provide helpful guidance on alternate routes or travel tips for future guests. We value your feedback and hope to welcome you back for a more seamless experience in the future. Sincerely, Hotel Management
I was first given a room that reeked of cigarette smoking, which triggered an asthma attack. I was then transferred to a double, even though I booked a king. Then finally given a king. All in all, it was not a pleasant experience.
Business response:
Dear Marjorie, Thank you for bringing this to our attention. We sincerely regret the discomfort you experienced during your visit, particularly the impact on your health and the inconvenience of multiple room changes. Your experience falls short of the standards we strive to uphold, and we sincerely apologize for any discomfort caused. We appreciate you bringing this to our attention, as it helps us improve our procedures. Thank you for your patience. We hope to have the opportunity to provide a more comfortable and seamless... read more
I needed a room asap and i was allowed to take my dogs. The room was clean and inviting.
I liked that i was immediately greeted when I walked into the lobby to check in. The woman behind the desk was cracking fun jokes and making my Fiancée and I feel welcome right away. Check in went flawlessly, and our room was waiting on us in a very clean state. Quite spacious for the small room that we had. Very nice bathroom and shower with a full mirror and almost therapeutic shower head. Plenty of towels had been provided. Comfortable bed, with 3 pillows. (Ask for more). My only complaint with the room was the TV was out... read more
Business response:
Dear Justin, Thank you for taking the time to share your experience. We're pleased to hear that you felt welcomed upon arrival and that your accommodations met many of your expectations. It’s always encouraging to know when our team makes a positive impression. We do, however, apologize for any inconvenience caused by the in-room amenities not meeting your preferences. Your comments have been noted and will be considered as we work toward enhancing the overall guest experience. We hope to have the opportunity to welcome you ... read more
Clean room, staff was nice. Only weird thing was that were no cups on the room so I would suggest at least putting some paper cups in the room.
Business response:
Dear Guest, Thank you for choosing Extended Stay America. We're glad that your room was clean and our staff were friendly! However, we are sorry for the inconvenience caused in the room. We'll share your notes with the team to consider adding paper cups or other options for guests' convenience. Please return and enjoy another seamless experience. Sincerely, Hotel Management
They allow pets
There was a really nasty smell throughout the hotel. Breakfast was very lack-luster. For a continental breakfast it was pretty lame.
Business response:
Dear Guest, Thank you for choosing us and for taking the time to leave your comments. Please accept our apologies if our hotel was not spotless. Our housekeeping and maintenance staff work hard; therefore, we regret not catching the concerns you described. We have shared your remarks with our team and will use them as an opportunity to improve our guest experience. Further, we regret that our breakfast offerings were not meeting your expectations, and we will share these notes with our team to make improvements. Considering ... read more
Frequently asked questions about Extended Stay America - Pittsburgh - West Mifflin
How is Extended Stay America - Pittsburgh - West Mifflin rated?
Extended Stay America - Pittsburgh - West Mifflin has a 3.6 star rating with 1,959 reviews.
When is Extended Stay America - Pittsburgh - West Mifflin open?
Extended Stay America - Pittsburgh - West Mifflin is open now. It will close tomorrow at 12:00 a.m.