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Extended Stay America - Pittsburgh - West Mifflin
- Hotels
- West Mifflin, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1303 Lebanon Church Rd., West Mifflin, PA, 15236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was not as expected. Rugs felt dirty.
Business response:
DearChristina,Thank you for selecting Extended Stay America. Reading about your experience during your stay with us brings us joy. Our aim is to meet and exceed our guests' expectations, and we are happy this was your case, too. However, we are sorry that you were disturbed by the cleanliness of the rugs and found the room less maintained. We will work on this with our housekeeping team and see how we can better our guest's experience as we advance. We look forward to hosting you again on your next visit to our area.Sincerel... read more
Not for me Staff was friendly and very helpful. Room smelled like cigarette smoke as evidenced by cigarette butts in window sill. Asked for small pan and one was quickly provided but the quality of one taken from a dumpster at Goodwill. I am very sensitive to noise and too much traffic noise from room facing street. Windows do not close securely and there are double windows which would help cut down on noise but they are disabled so screens can be installed. Guess that is for the smokers. AC is waaaaay too loud but cooled th... read more
Business response:
Dear James, Thank you for your feedback. We are glad our staff could assist you effectively. However, we sincerely apologize for the issues with the room's odor, the pan quality, and the noise disturbances. We are addressing the smell of smoke and will review the condition of the kitchenware. Your feedback on the windows and AC will be used to improve our facilities. We appreciate your understanding and hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management
The staff members I spoke to were very nice and helpful. While the rooms were clean they had a very stale odor from past smokers (rooms were non smoking). Humidity in the rooms was uncomfortable. Common areas in the hotel could have used a good vacuuming.
Great staff . Couldn’t have been better
All good but complimentary breakfast should have some bread items just tea coffee will not come under breakfast..
Business response:
Dear Anurag, Thank you for choosing Extended Stay America. We are pleased you had a good time at our hotel during your visit to our city. However, we are sorry that breakfast choices did not meet your expectations. Your remarks are noted and shared for further improvement. Please return, and we look forward to your next stay with us to be better. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - West Mifflin
How is Extended Stay America - Pittsburgh - West Mifflin rated?
Extended Stay America - Pittsburgh - West Mifflin has a 4.2 star rating with 1,386 reviews.
When is Extended Stay America - Pittsburgh - West Mifflin open?
Extended Stay America - Pittsburgh - West Mifflin is open now. It will close tomorrow at 12:00 a.m.