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Extended Stay America - Pleasant Hill - Buskirk Ave.
- Hotels
- Pleasant Hill, CA
About this business
Location details
3220 Buskirk Ave., Pleasant Hill, CA, 94523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Happy as usual, good service, good staff and good environment.
Good Easy check in me and my wife were in the room asap
Will not stay here again! It was not as clean as I expected. I had to ask for dishes and they ran out of cups.
Business response:
Dear Paula, Thank you for your feedback. We regret that your experience did not meet expectations, particularly regarding cleanliness and the availability of basic amenities. This is not the standard we aim to provide, and your comments will be shared with our team to help improve service and preparation. We appreciate your feedback and hope to have the opportunity to offer you a much-improved experience in the future. Sincerely, Hotel Management
Diluted talk 6.5 Keeping it real I don't operate a camera much and if there were an area that needs investment it's laundry and lack of depth in this potentially break even space. I'm putting together a slide show and on my next review will detail with any luck what a crucial piece the ideal "travelers laundry" should be
A pleasant stay at Extended Stay The lobby has a friendly and helpful vibe yet it works like a well oiled machine. Communications were at a high level and things went well so many times. Extended Stay caters to a diverse crowd of travelers way better than the others. I enjoyed the interaction and my needs were met and exceeded by the staff at this Pleasant Hill / Concord / Walnut Creek location.
Business response:
Dear Kevin, Thank you for your insightful feedback. We are pleased to learn that you had a positive experience and that our team’s communication, efficiency, and attentiveness made a significant impact. It is rewarding to know that our commitment to serving a diverse range of travelers has been recognized and appreciated. We look forward to the opportunity to welcome you back to Extended Stay America in the near future. Sincerely, Hotel Management
Constante olor de marihuana Todo el tiempo hubo un olor a marihuana en los pasillos. Entiendo que son libres de fumarla, pero no debería ser permitido dentro de las instalaciones del hotel porque no todos los huespedes queremos estar respirando ese olor.
Business response:
Dear Carmen, Thank you for your feedback. We’re sorry the atmosphere in the hallways impacted your comfort. We understand how important it is for all guests to feel comfortable, and your comments have been noted so we can work on improving the overall environment. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back for a more enjoyable experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pleasant Hill - Buskirk Ave.
How is Extended Stay America - Pleasant Hill - Buskirk Ave. rated?
Extended Stay America - Pleasant Hill - Buskirk Ave. has a 3.3 star rating with 2,479 reviews.
When is Extended Stay America - Pleasant Hill - Buskirk Ave. open?
Extended Stay America - Pleasant Hill - Buskirk Ave. is open now. It will close tomorrow at 12:00 a.m.