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Extended Stay America - Pleasant Hill - Buskirk Ave.
- Hotels
- Pleasant Hill, CA
About this business
Extended Stay America Hotel Pleasant Hill - Buskirk Ave. is located at 3220 Buskirk Ave, Pleasant Hill, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3220 Buskirk Ave., Pleasant Hill, CA, 94523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not good Outdated… not very clean…. Front desk people unprofessional… and marijuana throughout the halls
Business response:
Dear Heidi, Thank you for letting us know about your stay. Our team is dedicated to delivering exceptional customer service and maintaining pristine, comfortable accommodations for all our guests. Regrettably, the recent incident did not meet our customary standards. Please be assured that we have taken the requisite measures to address your concerns. We highly value your patronage and eagerly anticipate the opportunity to elevate your experience during your future visit.Sincerely,Hotel Management
Staff was very nice and helpful
No breakfast and no ice machine.
Business response:
Dear Paul, Thank you for sharing your great rating and valuable feedback about your recent stay with us. We sincerely apologize for the issues you encountered and want to assure you that we are committed to enhancing our guest experience. Thank you for bringing this to our attention. Your feedback is invaluable to us, and we hope to welcome you back in the near future to provide you with an even better experience.Sincerely,Hotel Management
Very friendly front desk personnel. Comfortable bed, clean room.
Property was in good location however; Expedia advertisement listed property as having breakfast included and to our disappointment, they only had packaged oatmeal, sweet muffins and that was it. Also disappointing was the fact that there was no ice machine here. Will not stay here on our next visit.
Business response:
Dear Paul, We are grateful to have you as our guest and appreciate your positive feedback about our convenient location. However, we apologize for not meeting your expectations with our grab-and-go breakfast options. Your feedback will be shared with our leaders so that they can consider our guests' preferences and improve our future breakfast choices. We hope to have the opportunity to better your stay, should your travel plans bring you back to the city.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Pleasant Hill - Buskirk Ave.
How is Extended Stay America - Pleasant Hill - Buskirk Ave. rated?
Extended Stay America - Pleasant Hill - Buskirk Ave. has a 4.2 star rating with 1,433 reviews.
When is Extended Stay America - Pleasant Hill - Buskirk Ave. open?
Extended Stay America - Pleasant Hill - Buskirk Ave. is open now. It will close tomorrow at 12:00 a.m.