Extended Stay America - Pleasant Hill - Buskirk Ave.

Business response:

Dear Patrick, Thank you for your recent stay at our hotel. We hope your overall experience was pleasant; however, we apologize if we did not meet all of your expectations. We appreciate your taking the time to share your rating with fellow travelers and hope to accommodate you again in the future.Sincerely,Hotel Management 

Business response:

Dear Jesus, Thank you for your wonderful review! We’re delighted to hear that you had a great stay and appreciate your recommendation. It’s rewarding to know that our efforts contributed to your positive experience. We look forward to welcoming you back at Extended Stay America and are excited to have the opportunity to provide another excellent stay. Sincerely,Hotel Management 

Business response:

Dear Brian, We regret any inconvenience you may have encountered during your recent stay. Our goal is to provide a comfortable and accommodating experience for all our guests, and it is disheartening to learn that we fell short of your expectations. We were unaware of the noise concerns during your stay, and we sincerely apologize for the oversight. Our front desk is always available to assist and ensure your visit is enjoyable. Please know that we take all guest feedback seriously and are committed to addressing any shortco... read more